Customer Marketing Manager

Are you ready to be a big part of something big?

At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership.

And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be!

What We Offer

• An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.
• The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.
• Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.

What You’ll Do

• Create comprehensive strategies to attract new leads through various inbound channels, implement tactics to generate high-quality leads, and manage the lead nurturing process to ensure effective conversion rates.
• Develop and implement strategies to retain existing customers, including loyalty programs, regular communication, and personalized marketing.
• Collaborate with product management and marketing team to develop product positioning and messaging that resonate with our target buyer personas.
• Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
• Regularly analyze marketing campaign performance and generate reports to measure effectiveness and ROI and work closely with sales and support teams to align marketing strategies with sales goals and customer feedback.

What We’re Looking For

• Proven Experience in Customer Marketing: Demonstrated experience in inbound marketing, lead generation, and customer retention.
• Proficiency in Marketing Automation Tools: Familiarity with tools like HubSpot, Marketo, or similar.
• Excellent Analytical Skills: Ability to analyze data and use insights to drive decision-making.
• Strong Communication Skills: Excellent verbal and written communication skills.
• Experience with CRM Software: Familiarity with customer relationship management software like Salesforce.
• Team Player: Ability to work collaboratively in a team environment.

Bonus Points

• Bachelor’s Degree in Marketing, Business, or a related field.

So come and join our team - because every role is a big role in our plans to go big.

TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.