Data Analyst

DUTIES AND RESPONSIBILITIES:

1. Responsible for leading our data analysis efforts, uncovering insights, and providing actionable recommendations to drive strategic decision-making
2. Lead the development and implementation of data analysis strategies to support business objectives
3. Conduct in-depth analysis of large datasets, identifying trends, patterns, and correlations
4. Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions; including, but not limited to Operations, Marketing, Customer Care and IT teams
5. Design and implement data models, dashboards, and reports to visualize key performance indicators and business metrics
6. Conduct thorough business case studies to evaluate market trends, competitor analysis, and potential opportunities, with a bias for strong ROI and profitability
7. Utilize statistical techniques and predictive modelling to forecast future business outcomes and mitigate risks
8. Interpret complex data and present findings to senior management in a clear and concise manner
9. Stay current with industry trends and best practices in business intelligence, data analysis, and data visualization techniques
10. Drive continuous improvement initiatives to enhance data quality, accuracy, and accessibility across the organization
11. Provide leadership and mentorship to team members, fostering a culture of innovation, collaboration, and excellence

REQUIREMENTS:

1. Bachelor's degree in Business Administration, Statistics, Mathematics, Computer Science, or related field
2. Proven experience (3+ years) in business intelligence, data analysis, or related roles within the QSR or FMCG/Retail industries
3. Proficient with key MS Office applications (MS Teams, Excel, PowerPoint, etc.)
4. Experience with business intelligence tools such as Tableau, Power BI, or Qlik for data visualization
5. Experience with retail POS systems such as Micros and Gaap will be highly advantageous.
6. Firm grasp on business modelling and building business case scenarios
7. Must be based in Durban, or willing to relocate
8. Position is office-based