Technical Lead

Designation
TECHNICAL LEAD
No. of Positions
1
Experience
2.5-5 Years
Skill (Primary)
Technical Skills (APPS)-SOA-SOA testing
Qualification
B-Tech
Expected Date of Closure
31-Jan-2024
Employee Group
Business Line FT
Job
Administrator
Job Description (Posting).
Build, design, and present complex solutions to customers
Provide project and TECHNICAL LEADership to multiple complex projects using standard project methodologies and resource management
Play a key role in managing customer expectations
Define goals and tasks for delivery teams in projects as a solution lead
Collaborate with product teams and the Product Engineering, Professional Services, and Sales teams to ensure an excellent customer experience with our offerings and solutions
Serve as a trusted subject matter expert for the customers, gain the trust of IT professionals, and build long-lasting relationships within our key accounts
What You Will Bring
Bachelor's degree; master's degree in computer science or engineering or an MBA degree is a plus
8+ years of experience in consulting services
3+ years of enterprise architecture experience
Proven architecture experience using cloud-native development, Kubernetes, agile integration, and development, continuous integration (CI), test-driven development (TDD), service-oriented architecture (SOA), message-oriented middleware (MOM), Identity and Access Management, governance, high availability, scaling, distributed applications, clustering, etc.
Experience with Java development technologies like Spring Boot, WildFly Swarm, or JEE, including Red Hat JBoss Enterprise Application Platform, WildFly, Oracle WebLogic, or IBM WebSphere
Familiarity with Java development frameworks like Spring, Netflix OSS, Eclipse Vert.x, or Play and other technologies like Node.js, Ruby, PHP, Go, or .NET
Solid written and verbal communication and interpersonal skills
Solid facilitation skills
Ability to manage both time and workload on your own
Expertise in designing implementation solutions to deliver expected business outcomes while applying application and technology capabilities
Knowledge of software development life cycle practices, including agile methodologies like Scrum, waterfall, and incremental
The Following Are Considered a Plus
Experience with Red Hat JBoss Enterprise Application Platform, Red Hat Fuse, Red Hat 3scale API Management, Red Hat Keycloak, Red Hat AMQ Broker and Red Hat OpenShift Container Platform
Knowledge of the Red Hat s middleware portfolio
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases