Advanced Field Service Engineer

Customers in Scandinavia are seeking local expertise to enhance their Honeywell solutions investments. As an Experienced Field Service Engineer, your role is pivotal in engaging with customers at a deep technical level, fostering trust, and driving investments in Honeywell solutions. Beyond customer interactions, you will play a crucial part in elevating the competence of the Field Service Engineer team, instilling best practices, and contributing both internally and externally.

Responsibilities:

• - Support and coach local Field Service Engineers, ensuring customer value through troubleshooting, executing deliverables, and promoting new products and promotions. Establish best practices.
• - Drive growth by showcasing the added value of Honeywell’s upgrades, new products, promotions, and automation plans, utilizing your technical expertise.
• - Occasionally perform hands-on work at customer sites (excluding projects)
• - Manage service orders (SPOT) deliverables, including small projects.
• - Contribute to building the local Field Service Engineer team's competence through planning and coaching.
• - Support sales by providing estimates on labor activities and installed base.
• - Promote and ensure a local safety culture among Field Service Engineers.
• - Maintain a relationship with GES for outsourcing packaged work.
• - Be part of the On-call team as relevant to your skills.
• - Work closely with FSM (Field Service Manager) and SOLs (Service Operation Leaders)..

Tasks: The role encompasses various tasks aligned with the above responsibilities and is relevant to the overall purpose of the job.

Location and Travel:

• - Based in our Mölndal office.
• - Travel to customer sites on occasion (approximately 20%).

Education:

• - M.Sc. or Bachelor's degree in Industrial Automation & Control Engineering or another relevant field.

Experience:

• - Over 10 years of hands-on experience in the DCS field within the Honeywell service organization.

Competence:

• - Broad understanding of Honeywell’s automation solutions, encompassing both DCS and QCS environments. Deep specific knowledge in relevant areas.
• - Fluent in speaking and writing in both Swedish and English.
• - Driver’s license B.

Behaviors:

• Innovate and Create Value for Customers:

  • See the world through the customer’s eyes, internally and externally. Deliver profitable growth and an exceptional customer experience through innovative solutions.

• Embrace Transformation:

  • Learn from and contribute to collective knowledge. Simplify the complex and explore new ways of doing things.

• Win Together:

  • Collaborate across businesses, geographies, and functions. Be a champion for people, products, services, and solutions.

• Build Exceptional Talent:

  • Develop high-quality talent and create a positive, inclusive environment for the team to thrive.

• Drive Accountability Culture:

  • Take ownership, solve problems proactively, and prioritize and execute with discipline.

• Be Courageous:

  • Take bold action, work out of your comfort zone, and share and confront problems openly and directly.

Join us in shaping the future of Honeywell Solutions. Your expertise can make a difference! Apply now!