After Sales Supervisor - Urgent Hiring

We are hiring a brilliant After Sales Supervisor to join our productive team at Valmont Industries, Inc. in Uberaba Minas Gerais
Growing your career as a Full Time After Sales Supervisor is an incredible opportunity to develop productive skills.
If you are strong in project management, problem-solving and have the right personality for the job, then apply for the position of After Sales Supervisor at Valmont Industries, Inc. today!
Why Valmont We’re Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce . Are you ready to move the world forward? Apply now. A Brief Summary of This Position: Valmont is driving excellence within the Service arena. This position aims to excel the level of service and tools offered today by offering a closer contact with our Dealers and Customers. Essential Functions Report directly Engineering and Service Manager. Accountable and direct responsibility on the leadership and resolution for the subjects related to the Service Department in general. Joint work with another Regional Supervisor segmenting the Brazilian market in 2 regions. That said, there will be 4 regional field specialists under this position. Connect constantly with Global Service leaders towards new practices, alignments, cross-pollination and so on. As required, execution of training sections for Dealers, Customers, Key-Accounts and internal Valmont staff. Be able to communicate clearly. Professional that will be encouraged and ultimately responsible to mount presentations, address product specific trainings within the regions plus additional technical materials preparation as demanded, associated to its area of responsibility. Prepare and coordinate project reports by collecting and analyzing the data received or captured from the dealers. Monthly review with Dealers on Service KPI’s, Obligatory Reviews, Maintenance Programs and such other demands. Update, incorporate and track a Dashboard with key KPI’s. Traveling as required (30-40% of the time, approximately, in our Dealers and customers). Front load initiatives. Lead the Dealers towards best practices, common tools, organization. Connect constantly with the Engineering and the Technology team locally and globally for improvements required. Owns the Warranty process by establishing guidelines and goals. Connect with Key-Accounts being the focal point in field presence and support. Other Important Details about the Role: Disseminate, continuously and effectively, the knowledge learned to other professionals within the team, area. If required, will be the focal point to present the tool (Obligatory Review Playbook and Check-Pivot) to other stakeholders, requiring the ability to communicate effectively. Ability and personality to calmly deal with and de-escalate tense situations with dealers and customers. Effectively communicate for the team the demands, general updates, ideas and questions assigned. Be a self-starter and able to work without immediate supervision. Motivate the team involved and others in the department. Be an innovator. Constantly push new initiatives in order to excel the performance of the area. Actively set up meetings to address action items and tasks oriented. Will be the focal point over issues arisen from the field that has lawyers involved and a due diligence process to be pursued. Connect with 3° party suppliers for problem solving, product trainings, improvements. Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities): · To be based in Uberaba/MG. · Graduation in Engineering, Administration, or others. · Desirable experience in Tech Products. · Dashboard, KPI’s and such other Service metrics to be pushed. · Front loading leadership, proactiveness. · English required due to international meetings towards reporting tasks to be guided plus reports. · Good communication (verbal and writing). · Team-building spirit by influencing others and leading improvements as well as new initiatives within the department. · Address problems and make decisions efficiently. · Valid driver’s license and ability to travel (30-40% of the time, approximately). · Microsoft Office (Microsoft Word, Excel, Power Point, One Note). · Ability to mount presentations and lead to a wider audience/group, in person or online. · Passion and integrity are key factors. · Results oriented throughout the goals established. Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you have a disability and require any assistance in filling out the application for employment email EEOCompliance@Valmont.com.

Benefits of working as a After Sales Supervisor in Uberaba Minas Gerais:

● Learning opportunities
● Opportunities to grow
● Attractive package