EndereçoPagoNxt is looking for a Agile Coach · Area: Merchant Solutions Brazil · Location: Brazil (Hybrid - Porto Alegre or São Paulo) PagoNxt is a member of the Santander Group, with more than 160 years of banking experience and 153 million customers around the world, PagoNxt Brasil is an autonomous company, acting as a fintech to deliver technological solutions to the payments market. Our ambition is to become the biggest and best payment platform in the world. We were born global, with corporate headquarters in Porto Alegre (RS), São Paulo (SP), Munich (Germany), Madrid (Spain), Dubai (United Arab Emirates) and Chennai (India). PagoNxt has more than 1.3 MM active merchants. We dream big, test quickly and learn even faster. That's why we do what we do and we always strive to improve. The PagoNxt Brasil office is located at Farol Santander in Porto Alegre and in São Paulo, it is located at Santander Tower. More information at: pagonxt.com WHAT WILL BE YOUR CHALLENGE? As an Agile Coach at PagoNxt Merchant Solutions BR, your challenge will be to act as a driver within the business to adopt and evolve our agile operating model across the organization. You’ll be part of the Business Agility Team and your main purpose will be leading the execution of our agile operating model together with the teams, as well as driving and facilitating program plannings and discovery sessions, ensuring the monitoring of metrics to improve productivity and efficiency, securing the usage of the right techniques to increase previsibility, and making sure we have the appropriate team’s topology that best supports teams to deliver value. About you: You are an exceptional Agile Coach ready for a new challenge. You are a pragmatic builder, business outcome driven, connected to IT and business teams, capable of rallying them for a successful agile evolution. Your knowledge of the agile domain, concrete experience and soft skills go hand in hand to provide business value. RESPONSIBILITIES: Develop and facilitate planning across multiple agile teams, drive execution, and optimize the overall flow of delivery. Support ideation by leading discovery sessions. Drive agility and improvement by managing risks and dependencies, and escalating impediments to ensure value delivery. Monitor teams’ performance progress using key metrics, recommend and apply adjustments. Promote collaboration between team members by coaching at tactical and strategical levels. Foster a continuous improvement culture, identifying needs and opportunities regarding our processes and operating model. Apply and monitor our agile maturity model, with the objective of evolving our teams towards adopting the operating model, in addition to developing, monitoring, and presenting action plans together with teams and leadership. Identify learning needs, getting to know the public to offer the best learning format and, if necessary, conduct trainings. Mentor and provide technical feedback to Team Agilists. REQUIRED QUALIFICATIONS: Fluent in English (we are a global company). Minimum of 3 years’ experience being integral part of a scaled agile organization as (senior) Agile Coach or other similar role. Experience with Discovery techniques (Design Sprint, etc). Proven experience with agile transformation. Experience developing metrics and using them to make data-driven decisions. Experience in organizational development and change management, striving to increase business agility. Experience facilitating large and small group sessions. Preferred qualifications: Spanish – Intermediate level. Experience with team’s topologies. Experience with OKR implementation. Knowledge in AgileEVM. Previous experience with people management. Experience with Azure DevOps, JIRA, Confluence and Miro. Location: São Paulo or Porto Alegre (hybrid)
