Application Management, Senior Assoicate

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested Group’). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.

Job Title: Application Management Associate

THE ROLE

The Application Management Associate role is:

• Provide on-going payroll system technical support;
• Tickets trend analysis and provide solutions.
• Participate in change analysis, change solution design and execution;

RESPONSIBILITIES

• Provide ongoing payroll system technical support and trouble shooting
• Identify payroll system tickets category and solve them.
• Assist to provide technical solution accordingly to client’s change request
• Implement minor change request raised from operation team.
• Lead and manage client’s expectation

REQUIREMENTS

• Bachelor degree, majored in computer science or related;
• Good knowledge in SAP HCM module; At least 3 full year experience in SAP payroll project implementation or supporting SAP HR system;
• Good Japanese on both oral and written, excellent verbal and written communication skills required. 
• Excellent issue shooting ability. Could support client/Operation team to define issue root cause.
• Self-motivated with ability to successfully work in high pressure;
• Ability to priorities tasks and time management skills;
• Ability to handle conflicts and negotiate a mutually acceptable solution across internal teams.

Preferred Experience：

• Experience on SAP HR system payroll module is plus,3-5 years or above is preferred
• Experience on maintenance or implementation of time module independently ABAP knowledge.
• Ability to Debug and understand underlying logic.
• Writing code will be plus.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.