EndereçoJob Identification
3050
Job Category
Assistant
Locations
Posting Date
07/24/2023, 07:17 PM
Job Schedule
Full time
Job Shift
Evening
Job Description
Role and Responsibilities
This position is an exciting opportunity with a growing IT team. Black Box Network Services is a leading communications system integrator dedicated to designing, sourcing, implementing, and maintaining today's complex communications solutions. This position involves the support and enhancement of the application solutions that help to support Black Box and its business initiatives both domestically and internationally. The typical responsibilities for this position include but are not limited to:
· Handle day-to-day support tickets from the business community for responsible applications
· Working closely with the business analysts, quality analyst and architects to design highly effective and efficient solutions to business requests as well as providing a superior user experience
· Utilize tools to help document, analyze and resolve application inquiries , issues and opportunities
· Help evolve the application to support the changing dynamics of the business and to leverage new technology and ideas to provide excellent solutions that can provide the same “fluid” applications the business requires
· Work closely with all members of the IT team across Black Box to build an environment of highly engaged, collaborative and results driven team members
· Be willing to work in an environment that promotes new ideas, “thinks outside the box” and strives for excellence and enjoyment in providing all aspects of application solutions to the business
Qualifications and Education Requirements
· BS in Information Science, Computer Science or equivalent work history
· Experiences with ERP Applications and corresponding business processes
· Experience with SQL Server and SSRS
· Excellent communication skills including working with users to understand functional requirements or troubleshoot issues
· Ability to understand and contribute to functional requirements as well as ability to communicate changes both at a technical and functional level
· Ability to articulate through understanding a solid knowledge of SDLC, software development best practices, and functional process design
· Willingness to learn and at times share with/train other members of the IT team
Preferred Skills
· Experience with Microsoft Dynamics AX or Microsoft Dynamics SL or similar ERP a plus but not required
· Experience with Moxie email management software a plus but no required
· Experience with large scale software deployments both domestically and internationally
Additional Notes
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
About Us
What's in it for You?
Joining Black Box means you’ll have the opportunity to work on exciting, highly visible projects with our customers. You’ll get to know large and small organizations across the world and work to deliver best in class IT solutions. You’ll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you’ll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.
About Black Box
Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks. Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT.
We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
