Role Summary:
The aftermarket commercial operations application engineer is responsible for supporting the efforts of the sales team internally by supporting repair projects, upgrades and equipment selections for the engineering market and key customers in the oil and gas, petrochemical, general industry, power and water sectors.
Responsibilities:
Establish and maintain close working relationships with Sales, Operations and other functional stakeholders to promote the best interests of the company;
Support project management on complex requests and high-value assignments
Prepare high quality technical-commercial proposals within the constraints dictated by stakeholders, using designated workload management tools and processes. Prepare/estimate costs and calculation memos applicable to the process.
Extensive knowledge of equipment repair processes and the improvements to be applied to present the best solution to the customer.
Support sales cycle management via CRM;
Coordinate and manage requests for sub-suppliers, spare parts and components, labor estimates and quotations related to AMSS requests.
Other tasks as assigned
Requirements:
Bachelor's degree or higher in engineering (preferably in mechanics) or 5 years' experience with centrifugal pumps in similar roles.
At least 5 years of front-line commercial experience or comparable sales/customer service experience.
Experience in planning, organizing and completing projects/proposals on time with effective team collaboration.
Knowledge of pump solutions.
Excellent communication skills.
Proficiency in technology such as Microsoft Office, Excel and PowerPoint
Strong verbal and written communication skills
Intermediate English
Preferred skills:
Intermediate Spanish
Advanced English
Req ID : R-9002
Job Family Group : Sales
Job Family : SA Applications Engineering