Companhia

Hilton Hotels & ResortsVer mais

addressEndereçoSão Paulo
CategoriaVarejo e serviços de alimentação

Descrição do trabalho

A Bar Attendant is responsible to assist the Bartenders, Waiters and Waitresses in the serving and clearing of food and beverage orders, providing the highest degree of guest satisfaction and maintaining work stations and Food and Beverage outlets in order.

To assist in all ways to provide the highest degree of guest satisfaction.

What will I be doing?

As a Bar Attendant, you will be responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.

A Bar Attendant will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards :

  • Manage guest queries in a friendly, timely, and efficient manner
  • Ensure knowledge of menu and all products
  • Follow correct reporting procedures if faced with issues
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
  • Efficiently completes opening, closing and other side duties
  • Maintains all equipment in a clean and polished fashion as required
  • Ensures that required chemicals for duty are requisitioned and available for usage
  • Ensures that bars are sanitized and spotless before completion of duties
  • Replenishes bar supplies such as liquor, fruit, ice and dishes
  • Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Bar Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

  • Positive attitude
  • Good communication skills (oral and written)
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

  • Experience in Food and Beverage department and / or industry
  • Knowledge of the appropriate table settings and service ware
  • Knowledge of Food Hygiene Regulations
  • Ability to grasp, lift and / or carry, or otherwise, transport up to 50 lbs. through a crowded room

MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING

We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams : Best-in-Class PTO

Go Hilton Travel Discount Program

Hotel rates as low as $40 / night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support

Flexible Schedules Access to your pay when you need it

through DailyPay

Há mais de 30 dias
Refer code: 1497840. Hilton Hotels & Resorts - O dia anterior - 2024-02-23 21:29

Hilton Hotels & Resorts

São Paulo

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