Director, Delivery Lead

Director, Delivery Lead 2

São Paulo-SP, Brazil or Porto Alegre-RS, Brazil

In 2021, Poatek was acquired by WillowTree, an award-winning digital product consultancy recognized as one of the fastest growing and best places to work in the United States. Now a TELUS International company , with offices across the globe, we continue to partner with the world’s leading brands, such as HBO, PepsiCo, Domino’s and more, to design, build, and transform their digital products and strategies. We’re looking to grow our Poatek offices in Brazil with top talent excited to collaborate with team members across the globe to deliver innovative solutions for our clients.

This is a hybrid role, which we’ve termed Work from Near (WFN). This model requires the ability to work on-site from our São Paulo - SP or Porto Alegre - RS office throughout the week based on team needs, while still providing the flexibility to work remotely on other days. Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

As a Director, Delivery Lead 2, you’ll partner with one of our Engineering Directors to lead a multidisciplinary project team. Together, you'll establish and grow partnerships with clients to deliver world-class products.

We understand our responsibility to create a diverse, equitable, and inclusive place within the tech industry, while pushing to make our industry more representative. Because of this responsibility, we need candidates who value diversity and inclusion through their work, team collaboration, or mentorship.

• Create, guide, and communicate the holistic (WillowTree, client, 3rd party) project plans and goals to create alignment and overall program delivery success
• Partner across teams to drive product development, own the creation of mission-critical products, and deliver desired outcomes
• Lean on your deep client services experience to provide effective decision-making on complex issues of scope, design, architecture, and process
• Deliver timely and tailored communication for various audiences: engineering teams, product managers, marketing partners, and C-level executives
• Optimize processes and use of time for your team while focusing on key client activities
• Be flexible and adaptive by applying appropriate project management frameworks that suit the customer and product
• Visit your client regularly, usually 1-3 days per month, up to 20% of the time during kickoff or launch periods

• 7+ years of experience in software development
• Experience leading large-scale custom software development projects, from discovery through UX design, implementation, and deployment
• Demonstrated experience and confidence managing software projects with complex scope and executive partners
• Experience facilitating working sessions with client stakeholder groups and internal teams
• You've managed projects, provided feedback, and led a multidisciplinary team
• Ability to clarify complex ideas and navigate ambiguity for your team and client

• Professional experience as a Project or Product Manager and Scrum Master from a major technology consultancy or agency
• You’ve guided a client to further their use of modern engineering practices or agile software delivery processes
• Certifications such as CSM, CSPO, PMP, SA, SPC, etc.
• Account planning and growth activities

• Be part of an innovative consultancy with a human-centered and culture with opportunities for ownership and professional growth
• Competitive salary and benefits package (annual bonus)
• Opportunity to work on innovative agile projects with other high-performing, passionate team members from all over the globe (international travel opportunities)
• Collaborative work environment that encourages continuous learning and professional development (including English classes, support in national and international courses,
• Flexible work hours and autonomy
• Voucher for health activities, food allowance, in-office snacks, drinks, and games

If you love IT as much as we do, we look forward to meeting you!

Equality is a principle here at Poatek. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

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