Director of Banquets

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook, and Pinterest: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-a-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

OUR PROPERTY A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshland. Large furnished porches offer a peaceful oasis to hear the whistles of Carolina wren as you page through a good book and enjoy the simple pleasures of island life. The main lodge is the heart of the resort, where you can rock in wicker chairs on the wraparound wooden porch or enjoy cocktails from a riverside pool cabana as the sun sets over the marsh savannahs. Evoking the spirit of old-time summer retreats, The Dunlin’s 72 cottage-style guest rooms overlook the glittering Kiawah River. Designed by Amanda Lindroth, inside you’ll find honey oak floors, white beadboard walls and mint green and wicker accents that nod to classic southern style, while deep soaking tubs, built-in closets and linen fabrics stamped with signature prints add an atmosphere of home.

Just 20 miles from Charleston, The Dunlin is only a 45-minute drive from Charleston International Airport. ROLE SUMMARY
Join our team as the Director of Banquets and become one of the authors of our story. As part of the Auberge family, you will be responsible for serving the needs of the business, our guests, and our colleagues by overseeing all aspects of the Banquet Event department, including the execution and oversight of social, corporate, and internal events; inventory and management of event furnishings and spaces, staffing, event billing, and the department budget. KEY RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are;

• Support and manage the Banquets Department while working closely with the Sales Department and other hotel departments.
• Oversee the setup, execution, and breakdown of all events: social, corporate, wedding, and internal.
• Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders and ensuring that changes are updated and communicated to the various departments in a timely fashion. 
• Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage, and meeting specifications.
• Collaborate with Conference Services and the client to execute the overall event aesthetic.
• Liaise with the culinary team to ensure the smooth execution of events from a culinary standpoint.
• Responsible for rental orders.
• Responsible for proactively reviewing staffing and equipment needs. Manage inventory of banquet FF&E and supplies.
• Prepare proposals for improving new collateral or for the purchase of FF&E.
• Supervise, lead, and motivate the Banquet team, including captains, servers, bartenders, and house attendants, towards achieving exceptional guest service results and complete associate engagement.
• Create, implement, and update departmental SOPs and training.
• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory, and budget for food and beverage functions.
• Perform regular walk-throughs in the banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Auberge Resorts standards as to maintenance and upkeep.
• Develop and implement a training plan to ensure a high-quality presentation and level of customer service within the banquet/function service staff.
• Develop ideas for special events and holiday functions.
• Oversee Banquet billing and reconciliation.
• Communicate daily activities, in person or by log, to banquet personnel to ensure a smooth transition and follow-up from one function to another.
• Responsible for the Banquet budget.

REQUIRED QUALIFICATIONS

• Minimum 5 years of Banquet supervisory or management experience.
• Must be able to work at different times of day and evening, indoors and outdoors, in different weather conditions.
• Strong organizational skills.

PREFERRED QUALIFICATIONS

• Experience at a luxury hospitality property

OUR STORY
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please share with us why you want to become part of our collection.

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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