Experience Lead

Job Title

Job Description

Philips is a diversified technology company, focused on improving people’s lives through meaningful innovation. With a century of history and more than 450 innovative products and services, we are ready to meet today’s challenges in healthcare by creating solutions that deliver better care to more people at a lower cost.

As an Experience Lead for EMR&CM program, you will be responsible to orchestrate and drive the design strategy for new solutions and experiences for enterprise healthcare customers. You will lead the translation of promising, but sometimes vague, ideas into clear solution propositions. You work with others to understand the needs and experiences of users and other stakeholders, using that insight to establish a clear direction for the experience strategy and positioning of new solutions.

You are responsible for:

• Engage with internal stakeholders to scope and frame design involvement in the program and per project. Define a suitable approach, be actively involved in the execution, and coordinate involvement of other areas of design expertise within projects as needed. 
• Help to create contextual understanding by analyzing required information (domain, business, market, emerging contexts, related trends, target groups, etc) and help to define and articulate relevant insights.
• Create surprising and relevant themes/concepts/messages that explore potential or articulate a proposition, based on an understanding of user and business context.
• Use rapid development and visualization techniques to experiment with potential proposition directions in order to gain qualitative feedback and obtain deep insight knowledge. You are responsible for guiding the creation of experience prototypes and for the assessment of these prototypes.
• Communication that inspires the team and key stakeholders by demonstrating thought leadership and using effective networking.
• Take responsibility for projects, by leading and facilitating cocreate tracks, applying a design thinking approach
• Embody user expertise with stakeholders and team members in the following ways:

To succeed in this role, you should have the following skills and experience

• Bachelor's degree in UX, interaction design, design management or related design field;
• Fluent English, you will be part of a global team;
• Relevant experience with team leadership in the design area;
• A good understanding of development processes;
• A strong ability to help visually simplify complex sets of data/situations.
• Passionate about innovation.
• Strong understanding of the value of design and brand.
• Ability to choose the right approach to projects and also provide creative guidance in project execution.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.