Innovate to solve the world's most important challenges
The Future Is What We Make It.
When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.
By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Make the Best You.
Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.
Join us and Make an Impact.
The Purpose of the Role
As a Field Service Engineer here at Honeywell, you will have the opportunity to provide technical support and expertise to our customers. You will be responsible for troubleshooting and resolving technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our Field Service operations and the growth of our business.
You will report directly to our Field Service Engineering Manager and you'll work out of our Cairo location on a Hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.
KEY RESPONSIBILITIES
- Troubleshoot and resolve technical issues for our customer
- Provide technical support and expertise for our solutions
- Collaborate with cross-functional teams to ensure successful implementation of our solutions
- Conduct training sessions for customers and Field Service Engineers
- Stay updated with industry trends and advancements, and provide recommendations for improvement
YOU MUST HAVE
- Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematic
- Minimum of 6 years of proven experience in Field Service Engineering, with a focus on technical solutions
- Strong technical knowledge and expertise in relevant technologies
- Excellent problem-solving and troubleshooting skills
- Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
- Experience in project management and execution
- Strong customer focus and ability to build and maintain relationships
WE VALUE
- Strong leadership and mentoring skills
- Continuous learning mindset and willingness to stay updated with industry advancements
- Results-oriented approach and ability to drive projects to successful completion
- Strong problem-solving and analytical abilities
If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Additional Information
- JOB ID: HRD232605
- Category: Customer Experience
- Location: Mivida Project Building B2 5th Settlement,Cairo,CAIRO,11835,Egypt
- Nonexempt