EndereçoThe future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
Job in a nutshell:
In this role you will provide quick response to client incidents on site to troubleshoot, analyze, diagnose, and engage appropriate technical resources to resolve client issues.
Monday to Friday 7:00am – 4:00pm
Onsite - Santa Catarina, Nuevo León
What will you be doing:
- Obtains diagnostic data to assist in the investigation and resolution of problems
and ensures that are fully documented.
- Initiates and co-ordinates investigations to discover root causes, and progresses
the implementation of remedial action.
- Monitors plans and actions to investigate and resolve incidents and problems, including any suppliers
and specialists involved, and contributes to problem management policy decisions.
Requirements:
- Troubleshooting experience
- Windows 10/11 and MAC experience
- Customer service
- English Intermediate – Advanced
Rewards and benefits:
- Law and Superior Benefits
- Wellbeing programs & work-life balance - integration and passion sharing events.
- Opportunities for professional growth and career advancement.
- Benefits platform –culture, shopping, sport, etc.
- Continuous learning programs and online courses.
- Possibility to participate to charity and eco initiatives.
Future career path:
- After your 1st year in Atos you can apply to any position to keep growing as a professional.
If you're ready to embark on this exciting adventure with us, sign in on jobs.atos.net.
For any questions, please contact our recruiter Adriana López - adriana.lopez@atos.net
Join our phenomenal team to grow together!
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.
