EndereçoAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Who We Are:
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.
Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
The Work: Program & Project Mgmt Manager
As a Program & Project Mgmt Manager, you will be responsible for leading, coaching and growing the next generation of program leaders. You will be given the autonomy you need to be successful while being provided a solid framework of systems and governance. This role will be reporting directly to the Accenture Program Lead and will stand in for them when unavailable.
Please read the details below to see if this role is a match for you.
· Performance Management- Owns total program performance against sales targets/client success measures for a single program across a single geo. Run an effective governance and performance review structure to meet program targets, SLAs and KPIs.
· Client Engagement- Leads client relationship management, drives optimization of GTM strategy, calibrates goal achievement expectations, provides strategic leadership, and seeks to grow scope of engagement over time.
· Deliverables- Provides regular reports on achievement and ideas on optimization opportunities and is responsible for client invoicing.
· People Management- Ensures support structure and resources from other departments are in place to enable consistent goal achievement.
· Career counselling and performance coaching for Team Leads or Functional Leads with a total team size of 250-300 FTEs. Give directional guidance to support functions such as training, quality, and reporting to ensure that they are aligned and working towards the program goal and targets.
· Drive employee retention and engagement. Work closely with HR on people programs and drive Accenture and client policies on performance and behavior.
· Scope / Complexity- Analyzes problems and creates new solutions or adapts existing methods. Understands strategic direction.
