EndereçoFastmarkets is an independent commodity pricing and information organisation with over 600 staff. We are fuelled by values that bring us all together and are united by a collective passion to make a difference. We are supported by a working model that is based ona hybrid approach that allows each of us to balance home and office working while encouragingeffective collaboration and accountability. Fastmarkets is the most trusted Price Reporting Agency (PRA) in the metals, mining, agriculture, forest products, and energy transition markets. Our price data, forecasts, and market analyses give our customers strategic advantage in complex, volatile, often opaque markets. Our events provide forums for market participants to come together, trade, and talk through the critical issues of our times. We are making a difference. Fastmarkets works to create transparent commodity markets through our reliable and trusted price data and market intelligence. The markets we serve are central to how economies work and are essential for our lives. By doing this, Fastmarkets helps our customers build a more sustainable world. We are built on a 130-year foundation while bringing a digital platform to market, combining the currency of trust with the power of digital. Most importantly, we are fuelled by our teams that, across the globe, make the amazing possible. With a deep sense of purpose and belonging, we are building an extraordinary future – together. If you would like to help build the future, we hope you will join us on our journey. Fastmarkets is owned by global private equity firm Astorg, a specialist investor in healthcare, software, technology, business services and technology-based industrial companies. Job Description The Role We are looking for a proactive, high-energy Renewal Manager who is capable of taking low value, high value customers on a significant pricing increase journey over the coming years. As a Renewal Manager for our Hardwood Market Report’s customer-base, you will be accountable for delivery in the following areas Principal Accountabilities Taking our newly acquired HMR customer-base on a significant pricing journey to ensure the order value is reflective of the worth of our data Effectively positioning the new ratecard to help customers understand and accept the price-lift Fully understand and appreciate the value of our products to effectively objection handling & demonstrating the value of our prices, news & analytics Fully utilising Salesforce for effective pipeline management, forecasting, activity logging and performance metric tracking Taking ownership of your own personal development to constantly learn, develop and contribute to the wider team’s development, utilizing the resources available Continually seeking to improve your knowledge of Fastmarkets products and the industries you serve. Qualifications We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on... KNOWLEDGE, EXPERIENCE AND SKILLS We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly. Experience in taking customers on significant price-increase journeys A background managing and sustainably growing a high-volume book of business Clear effective communicator, both verbally and in writing Strong track-record in using a CRM and data to improve sales experience Proven ability to deliver accurate forecasting and pipeline management SaaS experience required, experience in the commodities markets would be advantageous Comfortable working in a global matrix organisation Commercially astute Fluent English essential Proficient in Microsoft Office Excellent verbal communications skills Strong organisational skills Results-driven If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway. Additional Information Our Values Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values. Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are: METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done GROWTH MINDSET . This value enables us to be nimble to the changing realities and operate with a sense of urgency INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day. CUSTOMER CENTRIC. We are customer-centric in all that we do COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences. You’ve read a little about us – now it’s over to you! If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day. It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.
