Endereço
About us
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.
We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we canwork together.
More about us
Come be part of the EMIT Department of ExxonMobil Business Support Center Brasil Ltda. at our Global Business Center (GBC) in Curitiba, with more than 21 years of presence in the country and a workforce of ~1800 employees, that provides support to an extensive portfolio of businesses across the globe. Our offices are located in Brazil, USA, Europe and Asia.
What role you will play in our team
The Salesforce Support Analyst is part of Sales & Marketing team that supports and develops applications for internal customers.
Analyst will troubleshoot and work with end-users to ensure that SalesForce meet their needs. This position is responsible for development, support and administration of the Salesforce environment (Sales, Service and Experience Clouds) in order to implement new business requirements while also assisting with new project and initiatives.
What you will do
• Work with internal customers to gather requirements and implement configuration changes, support coding development and testing
• Work on prioritized backlog of user requests
• Follow Change Management guidelines
• Keep abreast of Salesforce releases, features and best practices.
• Make recommendations to Management and Business Advisors regarding the best option to be implemented as appropriate.
• Support Salesforce Projects and New Initiatives.
• Follow and understand Agile Methodologies (Kanban, Scrum,…).
• Continuous improvement keeping the knowledge and training up-to-date.
Abot you
• Knowledge on Salesforce administration
• Object and Fields
• Security & Sharing (Profiles & Permission sets, Sharing rules…)
• Automation tools (workflows, approval processes, process builder, flows…)
• Deep knowledge on Salesforce development
• Apex language
• Lightning Web Component
• Field Services
• SalesForce Release Management tools (ant, change sets, Salesforce DX, Flosum)
• 2+ years of SalesForce experience
• Ability to produce good design documents to deliver sound solutions
• Ability to quickly learn both technical and functional processes
• Good decision making and business judgment with customer focus
• Excellent interpersonal skills and teamwork competencies
• Excellent problem solving / analysis skills
• Fluency in English and Spanish
Desired technical skills
• Knowledge of C#, Apex and Java languages
Your benefits
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
We offer you:
• PAE – Programa de Assistência aos Empregados
• Seguro de Vida
• Creche e babá
• Tickets alimentação
• Assistência funeral
• Auxilio Filho Excepcional
• Plano de pensões
• Among others.
Please note benefits may be changed from time to time without notice, subject to applicable law.
Stay connected with us
Learn more at our website
Follow us on LinkedIN
Like us on Facebook
Subscribe our channel at YouTube
EEO statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
Alternate Location:
Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
