EndereçoJoin a team recognized for leadership, innovation and diversity
The Senior Business Consultant is the primary consultant, the solution expert, and the industry expert during the pre-sales and design phase of the sales process. Working closely with the customer, the Senior Business Consultant will identify business opportunities and propose solutions of value interacting with various customer representatives ranging from executives, senior operations management, IT representatives, warehouse operations management, and end-users throughout the pre-sales process.
This position is responsible for complex, in-depth technical support and product assistance in the selection portion of the sales process defining and documenting the proposed Honeywell Voice system application(s) Process design, analysis and /or proposing the new processes; and is also accountable to schedule and document the detailed knowledge transfer to the Honeywell Voice Implementation Project Manager of the system that is integrated into the customer’s environment.
Key Responsibilities
• Provides consultative recommendations as well as integration and application design input to the prospect or customer. This includes presenting sales demonstrations with a focus on proactive promotion of business case solutions.
• Prepares and validates “Return on Investment” analyses for each project pre-sales and post implementation.
• Participates in joint sales calls with the members of the Honeywell Voice sales team for the purpose of providing both operational and technical support.
• Assists with training partners to increase their ability to sell, implement, and support Honeywell Voice solutions.
• Documents the initial system design and application requirements during the presales process; generates the initial system architecture documents; plus working with the Implementation Project Manager (IPM) to obtain the required budgetary estimates relating to New Feature Requests and system change requests.
• Provide internal Product Development group with customer feedback for the improvement of existing products and the development of future products.
We Value
• Must possess a college degree or equivalent work experience, an above average knowledge level of supply chain distribution logistics.
• Minimum of five years of on-site customer support experience including experience managing multiple, complex projects from start to completion; and minimum of 5 years in pre-sales support roles and situations related to sales demonstrations, sales meetings, and customer negotiations.
• Proven ability to manage projects and to prioritize workloads in a dynamic and progressive work environment.
• Professional written, verbal and presentation skills, ability to effectively interact with all levels of the customer’s environment.
• Ability and willingness to travel overnight approximately 40% to 60% on an annualized basis.
• Fluency in Italian and English language required.
Will be considered a plus
• .NET development capabilities
• Working knowledge of TCP/IP, FTP, DHCP, Telnet, routing, client/server computing
• Knowledge of Android OS and MDM as well as general networking concepts, protocols, and related diagnostic and troubleshooting tools.
Our offer
• A culture that fosters inclusion, diversity, and innovation in an international work environment
• Market specific training and ongoing personal development.
• Experienced leaders to support your professional development
Equal opportunity statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us nowand be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!
#TheFutureIsWhatWeMakeIt
Additional Information
- JOB ID: HRD234564
- Category: Sales Excellence and Support
- Location: Cologno Monzese,Via Alessandro Volta,16Palazzo C Piano7,Milano,20093,Italy
- Exempt
