Senior Infrastructure Analyst

If you see technology as there to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in people who transform their paths through technology. Technology that connects people who are good at what they do and which practices diversity to create and share those paths that we (as yet!) do not even know about. Our journey is in the smile of every talented person who brings revolution to the world from Brazil - whether with in-app transportation (99) or digital payments (99Pay).

To make life easier for millions of people every day, we are in the driving seat as part of DiDi Chuxing, the world's largest transport, and convenient platform. And so, we can say, with great pride, that we are pioneers in creating solutions, starting in Brazil, that grow in scale and have positive impacts in a range of other countries.

Whether creating projects from scratch or continually improving our solutions, we like challenges that give us butterflies, and that's why we work with intensity, at a fast pace, with respect, collaboration, and partnership. On this journey, we also create learning and strengthen ourselves in diversity as a fundamental aspect that makes us stand out for our growth day after day.

1. Include adjectives to describe the type of person you are looking for: Creativity, Critical Thinking, Problem Solving, Teamwork, Collaboration, Organizational Skills, Flexibility, Adaptability, Initiative, Autonomy, Productivity, Leadership, Responsibility, Emotional Intelligence:
2. Include skills they would need to excel at to be successful in the job: - VMWare WorkSpace One UEM Administration. Intermediate/advanced knowledge of Windows, MacOs, Android and iOS systems
   - Administration of Windows services (AD, DNS, DHCP, GPO, NPS)
   - Administration of Linux servers
   - FortiNet product administration: FortiGate, FortiSwitch, FortiAP, FortiAnalyzer, FortiManager and EMS;
   - Management of Cisco or Dell switches (access and trunking VLANs, Spanning-tree, LAGs, SNMP and L3 switches stacking mode);
   - Management of IPSec VPNs, SSL VPNs, policies, SD-WAN, OSPF and BGP static and dynamic routing, traffic shapping, virtual IPs in FortiGate
   - Management of wifi antennas and Ruckus controller
   - Management of network services in AWS: IPSec VPN, routes, SecurityGroup, DirectConnect and Transit gateway
   
3. Add who would they be working with? What would be their scope? - Responsible for the interface and central point between the InfoSec and Infrastructure teams to fix vulnerabilities in the environment
   - Resolution of level 2 and 3 calls that come from the servidesk and also from the NOC - Global Focal Point / SSL / BR for security / Networks / "Troubleshooting" topics

- Network TroubleShouting;

- Firewalls configuration;

- Documentation;

- Network design;

- Security features (filters, Firewalls, SPAMs);

- Network Protocols.

- At least 5 years expirenced

- English skill advanced

- Previews services/retail company experience

- Certifications Network / Security

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

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