Service Technician

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are now looking for Field Service Technicians to join our skilled team. The preferred location for the position is Rio de Janeiro area, Brazil

What will you be doing?

The position is open to applicants in Brazil, to fully support external and internal customers in the central and eastern regions of the USA and Canada, as well as various other time zones. 

This position reports to the Coordinator Field Service Resources.

Wärtsilä, a SMART technology company, is seeking the ideal candidate to join our fast- paced, high performance Field Service Operations coordination team (AMER). Candidates are expected to display a high level of critical thinking and reasoning skills, identify as high performers, as well as being self-motivating.

Accountabilities:

In this position, you will perform Service activities (such as overhauls and repairs) on 4-stroke marine diesel engines.

For us to be the best match, we expect you to have technical experience in reciprocating engine repair and overhaul.

You will also have a safety-first attitude.

Responsibilities:

 Perform overhauls and repairs on 4-stroke medium-speed engines.

• Interact professionally with customers during the work execution.
• Perform internal and external progress status of the assigned work.
• Assistance in creating the Service Work Reports.
• Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
• Follow-up and report on the status of work orders to customers and/or internal stakeholders.
• Continuously seek solutions according to best practices.

To be successful in this role, we expect you to have:

•  A safety-first mindset.
• A passion for developing your 4-stroke knowledge to the next level.
• A Technical degree in a relevant field (mechanics, automation, naval, or others).
• A completed or in-progress Bachelor's degree in Engineering is a plus
• English is needed at intermediary or advanced level
• Technical experience in reciprocating engine repair and overhaul with practical problem-solving skills.
• Experience in installation, operation, and maintenance of turbochargers, pumps, heat exchangers, fuel systems, lubrication systems, and cooling systems.
• Interact professionally and deliver solutions to customers during the work execution.
• Experience with 4-stroke engines, preferably low and medium speed.
• Experience in working with electrical systems is a plus.

As an ideal candidate, we expect you to have:

• High integrity
• Passionate about people
• Customer focus
• Strong focus on quality and safety
• Excellent communication skills (verbal and written) 
• Good negotiating skills
• Strong organizational skills
• Team player mindset
• Ability to lead persons of different cultural backgrounds
• Good understanding of profit and loss and cost to serve

Last application date: 03/06/2024 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.