Sr Strategic Accounts Manager

ID: 23000HSB

Job Description

Travel

Yes, < 50 % of the Time

Careers that Change Lives

In this exciting role as a Strategic Accounts Manager, you will establish trusted partnerships with our most important customers. You will have responsibility for developing Administrative and C-Suite relationships, and driving Medtronic product and market share by developing specific strategies that leverage the breadth of Medtronic’s portfolio while delivering unique value to meet the account’s needs. This role will be accountable for building and leading cross functional team collaboration with internal partners (such as Operating Units, Integrated Health Solutions, functions and Centers Of Excellence), understanding the value of Medtronic products and services, and negotiating on behalf of Medtronic. The Strategic Accounts Manager will also be responsible for understanding their assigned account’s strategic priorities and providing solutions to meet customer needs.

A Day in the Life

Main Duties & Responsibilities

• Develop and maintain the Medtronic business strategic relationship at the Senior/C-Suite level with Strategic Accounts, identifying and ensuring execution on co-developed and/or agreed upon account plans, projects and solutions.
• Responsible for building and leading high performing account teams and managing account-level operating mechanisms.
• Responsible for account/customer plans that deliver expected growth objectives for the Medtronic portfolio in country/sub-region. In addition to financial targets, plans need to deliver significant customer value and improve customer experience. Responsible for local insight gathering, competitive tracking and market share checking and collation.
• Work in strong collaboration and partnership internal partners (such as Operating Units, Integrated Health Solutions, functions and Centers Of Excellence) in order to lead change and maximize opportunities in Strategic Accounts.
• Accountable for pricing and tender management, for the targeted strategic account(s)/ customers and for the achievement of account/customer KPI’s, AOP planning & execution.
• Maintain accurate and up to date account / customer plans in salesforce (SFDC), prepare progress reports for internal and external stakeholders and participate in quarterly business reviews (internally and externally).
• Identify opportunities to leverage Medtronic’s capabilities to help customers optimize cost and outcomes, increase patient access and improve efficiencies.

Must Have Experiences

• Bachelor degree in business (preferably), science, medicine or equivalent

· Demonstration of strong business management experience in senior and complex roles.

· Post graduate degree in marketing or business administration is a +.

· Previous experience working in a regulated industry in Medical Device, Healthcare or Pharma in a multinational environment with a significant matrix component preferred.

· Bilingual; fluent in English, Spanish or Portuguese is preferrable.

Equal opportunity and fair treatment is expected to be applied to all employees in all employment decisions and Medtronic prohibits any form of discrimination prohibited by our policies and the laws of the countries in which we do business. Specifically, it is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons. This means that all employment decisions, including hiring, pay, and promotions, will be made without regard to gender, sex, sexual orientation, gender identity and/or expression, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, genetic information, marital status, familial status, status with regard to public assistance, veteran status, or any other characteristic protected by country, federal, state or local law. In addition, Medtronic will comply with all civil rights, human rights, environmental and labor laws in
the countries in which we operate. This means that we will act in a socially responsible way, prohibit child labor and provide clean and safe work environments for all employees globally. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. Medtronic employees are expected to respect the diversity of our customers and suppliers in the same way we value differences of our employees.

About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. Physical Job Requirements The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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Perks and Benefits

Benefits that help you stay well, provide coverage when you need it, and give you control over how you care for yourself and your family.

Resources to help you make financial decisions and save for retirement or other long-term goals.

Balance Home & Career

Paid time away that allows you time to relax, recover, care for family members, honor personal commitments, and more.

Learning & Development

Programs and experiences designed to help you grow and hone your knowledge and skills.

Create a better, healthier world for patients, communities, and the environment. Our philanthropic efforts are far-reaching and steeped in the generosity and passion of our employees. Over the course of our history, Medtronic philanthropy has given more than $1 billion to communities worldwide

Hybrid Work Model

Offering a flexible work model, an innovative blend of collaborating onsite and working remotely for many roles.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here .

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