ITTConnect is seeking a Technical Business Analyst to work remotely for a client in the US. This is a position with a global leader in consulting, digital transformation, technology and engineering services present in nearly 50 countries.
The end client is in the Telecom area (internet, mobile, cable TV provider). Initial assignment until December.
Job location : Remote, work from home anywhere in Brazil, following US Eastern time.
All interviews will be in English only (must be professionally fluent) .
Key Responsibilities :
- Leads and manages requirements gathering and analysis activities by working with internal client stakeholders, developers, designers, QA analysts, etc.
- Facilitates, captures, analyzes, refines, articulates, and documents business requirements, acceptance criteria and software documentation via approved processes.
- Leads workshops and reviews designated ServiceNow products for alignment with best-practices.
- Responsible for ensuring that the solution, as defined by key business stakeholders, meets the needs and business objectives of the engagement.
- Writes Stories, documenting process flows, data processing logic and business / functional requirements.
- Develops and executes verification and validation test scripts and plans, as well as assists clients with production-based operational acceptance testing.
Requirements :
- 10+ years of IT experience and at least 8 years of experience as a Techno-Functional Business Analyst
- MUST HAVE ServiceNow and Agile development practices experience.
- Excellent problem-solving, analytical, and technical skills.
- Proven experience creating functional and non-functional business requirements.
- Superb business requirement analytical skills with the ability to produce clearly articulated requirements and documents.
- Strong understanding of end-to-end cross-functional software development.
- Clear written and verbal communication.
Nice to have :
- Bachelor's degree in Computer Science, Engineering, or related field.
- Telecom experience (cable TV, cellular providers)
- Experience working with US-based clients