Account Coordinator

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Important: 

-Don’t forget to include a resume (CV) in English in your profile in Workday

-Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.  If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status. 

Position Main Goals:
The Account Coordinator is responsible to support the Order Management Process and Price List by developing reports, RPAs using VBA (Visual Basic for Applications) and Python. This includes documenting the needs and requirements of the business community as well as designing, testing, and implementing logical solutions. This position supports the Machine and Worktools  “order to invoice” process and works closely with business partners, IT (Information Technology), order fulfillment and transportation as an SME for the order management processes.
Primary job duties include, but are not limited to:
Support internal and external customers with Machine and Worktools orders, deliveries and billing documents
Analyze information to provide a recommendation for all enhancements developed
Work with the global team to gather opportunities, develop and implement RPAs to increase compliance and velocity on the processes.

Reduce work-around processes to simplify and standardize order to invoice processes.
What You Have - Skills and Experiences:

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.

Advanced analytical skills; ability to adapt to multiple cultures and countries; strong influencing skills;
Good communication skills: ability to simplify complex information and develop clear communications and presentation materials to a variety of audiences;
Knowledge working with ordering systems (preferably SAP);
Experience in roles related to sales, marketing, information technology or business development that include, but not limited to: Order Management, Experience designing, leading business processes or Project Management.
Experience with tools like Power BI, VBA, Python, MS Forms or other MS tools.

Top Candidates will have:

Bachelor's degree.

Advanced English.

Desired Background/Experience:

Experience with Lean principles and practices.

Some of the offered benefits*:

·Medical plan

·Dental plan

·Medicines reimbursement

·Gympass

·Psychological, Legal, Social and Finance Support Program

·Private pension plan

·Profit share

·Meal assistance

·Christmas basket

·Transportation

·Life and personal insurance

·Extended maternity and paternity leave

·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

* Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

Period to apply: May 06th - May 13th.