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Business Process Specialist
Apply locations Piracicaba, São Paulo time type Full time posted on Posted 2 Days Ago job requisition id R0000232539Career Area:
Business Technologies, Digital and DataJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME!Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
Important:
Don’t forget to include a resumé in English in your profile in Workday
- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.What does it mean to live the Caterpillar Experience?
It means you play a part in building a better world. You contribute to a winning culture—a spirit of accountability—that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.
What You Will Do:
- Support internal and external customers with engine quotes, orders, deliveries and billing documents
- Analyze information to provide a recommendation for SAP ECC enhancements
- Document and communicate business issues to a technical team so issues may be routinely identified and resolved.
- Provide functional configuration, maintenance, and support for Customer Solution Quoter (Dealer Ordering tool), Sales and Distribution (SD), Design to Order (DTO), and OMP interfaces to legacy systems.
- Consult with technical team on the design for system break/fix and enhancements
- Document and maintain Business Process documentation for unique ordering scenarios
- Reduce work-around processes to simplify quote to invoice process.
What You Have:
- Advanced analytical skills; ability to adapt to multiple cultures and countries; strong influencing skills;
- Advanced Communication skills: ability to simplify complex information and develop clear communications and presentation materials to a variety of audiences;
- Ability to simultaneously work on multiple projects of different sizes and Projects leadership.
- Extensive working knowledge of ordering systems (preferably related to energy products, but can include machines, parts or other ordering systems)
- Understanding of Pricing procedures
- Understanding of Data Steward and Governance
- Experience with Lean principles and practices
- Experience with tools like Power BI, DevOps or ServiceNow
- Bachelor’s Degree
- Advanced experience in roles related to sales, marketing, information technology or business development that include, but not limited to: Order Management, Experience designing, leading Business Processes or Project Management
- Extensive experience with SAP
- Advanced English
Some of the offered benefits *:
· Medical plan · Dental plan · Medicines r eimbursement · Psychological , Legal, Social and Finance Support Program · Private pension plan · Profit share · Meal assistance · Christmas basket · Transportation · Life and personal insurance · Extended maternity and paternity leave · Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport*Caterpillar reserves the right to change or modify benefit s at any time, subject prior notice and in compliance with legal requirements . Benefit elegibility may vary by position and location .
Period to apply: 10/11 – 20/11
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Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .
About Us
There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.
