EndereçoAbout the job:
- Job title: CHC E-commerce Head
- Grade: L4-1
- Location: São Paulo
- Job type: Permanent
Our Team:
At Sanofi CHC, we have one shared purpose - we work passionately, every day, to ‘serve healthier, fuller lives. Our marketing philosophy is driven by this purpose and everything we do is centered around people – our consumers, our customers, healthcare professionals, and our employees – across the world.
We are building brands that serve 1bn consumers worldwide, so that they can live healthier, fuller lives. To do this better than anybody else, we aspire to become the most consumer-centric Fast Moving Consumer Healthcare Business. We want to be market shapers and achieve category leadership in the categories that we play in - delivered through strong global-local partnership. We are a people first business, placing consumers at the heart of everything we do through uncovering and activating deep consumer and shopper insights, for example.
As a top 3 global CHC player, we want to raise the bar in terms of our strategic and operational capabilities to enable sustainable, above-market growth. To achieve this, we need strong talents that will help us shape the future of CHC while sharing our core values of courage, teamwork, respect, and integrity.
We are currently in the process of creating circumstances for our CHC business to operate in full autonomy (separating the Business Unit from our Pharma company heritage, processes etc.), to accelerate our transformation towards being the best FAST MOVING CONSUMER HEALTHCARE BUSINESS. This is a great opportunity for talents to join CHC while we create a fully dedicated Digital organization to unlock the full potential for this business.
The role covers all aspects from running a stable operation, driving a continuous improvement agenda & implementing strategic initiatives in line with the global CHC and regional strategy across all functional domains (Commercial, Industrial Affairs, Backoffice, Science, Data, etc.).
He / She is also accountable for maximizing business value and stakeholder’s satisfaction by overseeing all activities from Digital teams, and contributing on design, build and implementation of digital products.
He / She will need to develop Brazil CHC Digital Strategy and roadmap in conjunction with the CHC Digital Strategy.
Main responsibilities:
- Accelerating B2C eCommerce business driving to (1) a more data-driven performance, (2) further develop e-pharmacies, app deliveries and marketplaces while managing all elements related to content, on-site and offsite execution, retail media, DTC experiences as well as (3) unlock new routes to market and maximizing customer lifetime value through a digital commerce innovation (4) leading the local ecommerce capability.
- Manage all topics related to B2B eCommerce, such as direct and indirect online sales speeding up MCE opportunities, as well as new projects and features to create a more digital enjoinment and experience for the entire chain and stakeholders
- Responsible for accelerating B2C eCommerce business driving to (1) a more data-driven performance, (2) further develop e-pharmacies, app deliveries and marketplaces while managing all elements related to content, on-site and offsite execution, retail media, DTC experiences as well as (3) unlock new routes to market and maximizing customer lifetime value through a digital commerce innovation (4) leading the local ecommerce capability.
- Manage all topics related to B2B eCommerce, such as direct and indirect online sales speeding up MCE opportunities, as well as new projects and features to create a more digital enjoinment and experience for the entire chain and stakeholders
Managers:
• Promote the culture of Ethics and Business Integrity in your team by serving as a role model by ensuring appropriate knowledge and adherence to the principles of ethics and integrity, Sanofi policies and codes of conduct that regulate the pharmaceutical market.
• Comply with and promote Sanofi Health, Safety and Environment (HSE) policies in relation to the team it manages, which includes the Road Safety Program (Road Safety) with the purpose of preventing accidents, avoiding health risks, promoting the well-being of employees and reducing environmental impacts resulting from the execution of their work activities.
• Support Sanofi Diversity, Equity and Inclusion strategy and initiatives to ensure all employees and partners are treated with respect and receive equal opportunities.
About you:
Education:
- Bachelor’s Degree (B.A.) or equivalent in Business administration, Business economics or Marketing Bachelor's degree. MBA desired.
Required knowledge and/or experience:
- 7+ Years of experience in Sales or Marketing areas;
- Broad background in different sectors with a preference for previous FMCH Or FMCG experiences;
- Proven hands-on experience with B2C, B2B, market place, trade marketing;
- Strong communication, negotiation, and interpersonal skills;
- Demonstrated conflict resolution & problem-solving skills in a global environment;
- Strategic as well as pragmatic, with an ability to generate trust and build alliances across the business areas;
- Ability to lead without authority in complex matrix organization managing a wide range of stakeholders across CHC and Sanofi.
Language skills:
- Fluent spoken and written English. Spanish is a plus.
Cultural traits / P2W Behavior:
- Push to go beyond the level we have operated until now: constantly challenge the status quo focusing on the priorities that will deliver the best outcomes and letting go what won’t: be intolerant to mediocracy, believe we can and must do better and aim at higher but never at the expenses of our values and judgment;
- Put the interest of the organization ahead of own of those of his/her team: consider both short- and long-term impact of decisions; puts collective and global goals above individual or local goals; share resources and capabilities with those with the greatest need and impact; enable decision making at appropriate level;
- Taking action and don’t wait to be told what to do: take smart and informed best bets with the information at hand and anticipate the consequences of her/his actions; use personal judgement and others’ advice to make bold and impactful decisions which move us forward;
- Role model our 4 values: teamwork, integrity, respect, courage.
Required Leadership Competencies:
- Strategic Thinking - ability to evaluate relevant areas of operation, formulate objectives and set priorities in a contextually relevant way, and develop plans consistent with long-term organizational interests;
- Judgement- The ability to draw logical conclusions based on acquired information and analytical rigor in problem-solving, the ability to make effective decisions even when information is ambiguous or incomplete;
- Team Leadership – Ability to build cohesive, high-performance teams that take accountability and achieve required results;
- Interpersonal relationships - treating others with courtesy, sensitivity, and respect;
- Change Leadership - The ability to demonstrate support and drive for innovation and organizational transformation;
- Personal Leadership - Personal leadership translates into courage, choice, and commitment through the pursuit of excellence, trust, and accountability. Ability to put patient, stakeholder, and organizational interests above personal interests;
- Drive -Takes the lead and initiates activities with a high degree of passion and commitment as well as the drive, desire and need to achieve challenging goals, to improve performance or to meet personal standards of excellence.
Other Skills & Competencies:
- Business Acumen (advanced);
- Business Partnership (advanced);
- Financial Planning and budgeting (advanced);
- Transversal collaboration (advanced);
- Strategic Thinking (advanced);
- Decision Making (advanced);
- Change Management (advanced).
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !
Attention to the Phrases Below
*Always aimed at the safety and well-being of our employees, proof of COVID-19 vaccination is an essential item for all employees, being present on the list of admission documents.
#LI-CHC
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
