The Internal Controls Manager partners with all line of businesses and functions and is responsible for ensuring effective and pro-active management of non-financial risks. The role seats within the 1st Line of Defence and has a broad remit and responsibilities, including:
- Proactive management of a sound, sustainable and strategic risk and control framework with a focus on enabling the business to grow within risk appetite while maintaining robust risk governance, dynamic risk assessment, effective control, and good conduct across all line of businesses and functions.
- Work as a trusted advisor to senior management on non-financial risks, including Financial Crime, Regulatory Compliance, Resilience Risk, Third Party Risk, among others.
- Establish strong relationship with senior leaders to effectively collaborate and shape the overall conduct and control strategy for the businesses. Provide insight and though leadership to senior management and governance committee through identification of top and emerging risks, thematic control issues and relevant management information (MI).
- Work as the main point of contact in relation to the reviews performed by 2nd and 3rd line of defenses and provide all support to auditees and reviewers.
- Partner with Regional Control Officers, Assurance areas and Internal Audit to maintain senior management aware of independent reviews and impacts to the country to pro-actively manage non-financial risks.
- Monitor the entity internal control environment through a set of key risk indicators encompassing all line of businesses and functions;
- Provide support and training to control owners to ensure controls are properly monitored and control weaknesses timely escalated at relevant risk management forums;
- Act as main point of contact in regards to Group programs directly synced with non-financial risks, including Enterprise Wide Risk Assessment (EWRA) and Non-Financial Risk Optimization (NFRO).
- Produce/provide material to relevant risk management committees including country Risk Management Meeting (RMM), Non-Financial Risk Forum (NFR Forum), Markets & Markets Treasury Business & Control Committee (BCC), Audit Committee.
- Active monthly monitoring of issues & actions raised by the 3 lines of defenses, external bodies and/or regulators to adequate and timely closure preventing past due issues&actions.
- Provide support to line of businesses and functions in raising 1LoD findings as well as guidance regarding to root-cause analysis and corrective action plans.