Facilities Manager

A multi-disciplinary Facilities Management role responsible for the delivery of
contracted services within a large site.

The Facilities Manager will be responsible for delivering an exceptional client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site.

KEY RESPONSIBILITIES

• Day-to-day site management activities including site functionality, escalation management, planning and Client satisfaction
• Managing Building Management Systems, creating and managing Preventative
• Planned Maintenance schedules, using and monitoring relevant task systems,
• Environmental Health and Safety and Quality Compliance, etc. as required
• Collecting and monitoring the Operation and Maintenance Manual, warranties,
• Asset and Life Cycle Registers, and whatever else is required to ensure maintenance is delivered at the required times
• Ensuring compliance with JLL and Client policies, and procedures including statutory compliance and standard operating procedures
• Managing budget and spend ensuring alignment with JLL and Client policies and procedure, including creating Purchase Orders, processing invoices, managing service charges, rates, rent, insurance, local taxes as applicable to the site
• Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level Agreements
• Ensuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting audits
• Responding to all facilities projects, fitouts and crisis management activities on site
• Ensuring timely project solutions are made, risks are identified, and lessons learned, documented and shared
• Building relationships with both internal and external customers including the building landlord, partners and vendors to ensure the best Client experience
• Communicating efficiently to keep the Client and management team informed of any elevated risks or events, as necessary
• Giving leadership, direction and mentoring the JLL team and vendors on site to promote engagement and excellent customer experience delivery
• Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors at all times
• Conducting risk assessments and following safety protocols
• Managing and reviewing health and safety documentation to ensure compliance and safety on site
• Managing the Facilities team (if applicable), managing team’s objectives, goals and growth
• Supervising and monitoring team’s day to day work

WORKING LIFE:

On a daily basis you will be working across one site

The main business language spoken in our offices is English. Knowledge of English and the local language is essential

The role will be 5-day week Monday to Friday

On occasion you may be required to work weekends or bank holidays, this will be arranged in advance

ABOUT YOU:

You have 3-5 years’ direct facilities Management experience delivering combined hard and soft services

You have experience using a Computerized Maintenance Management system for managing Preventative Planned Maintenance

You have experience managing a team/ people management skills

You have knowledge of in-country requirements related to building regulations, H&S, contractors, statutory regulations, etc

You have experience in project Management or team delivery (desired, not essential)

You can meet tight d eadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach

You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service

You are open and have good communication skills

You strive for excellence in what you do and share ideas for improvement

You are proficient with Word and Excel and have a keen interest in technology

You are adaptable to work to requests and projects that may vary from day to day

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .