EndereçoWelcome to the timeless luxury world of Waldorf Astoria
Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of sincerely elegant service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the Trainee we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit.
We are looking for an Intern to join us between July and September 2024 for a minimum of 6 months.
Principle responsibilities and position purpose:
You will be broadly trained in all aspects of a Finance department in a hotel. You will support the other team members in receiving, sending and controlling of invoices, receiving and reconciling Birchstreet, controlling and booking, petty cash and money float, checking & correcting bookings when necessary adjust sales in Operations Audit, other audit work and assist the Assistant Finance Manager in special projects.
Next to that every team member at the Waldorf Astoria Amsterdam will be ensuring consistent quality of customer service is provided to the guests in accordance with the Waldorf Astoria True Service Standards.
Essential functions:
As a Finance Intern for the Waldorf Astoria Amsterdam you will be trained for the following tasks to the highest standards with the main focus on a daily basis on:
- Match the invoices with purchase orders and delivery notes
- Check the amounts invoiced against the purchase orders and accuracy of the tax amounts, obtaining the relevant clarification from the Heads of Department responsible if there are deviations
- Processing and control of reminders
- Monitoring and control of outgoing delivery notes
- Directives from internal and external audits are a component of this job description
- Orderly and complete monthly and annual archiving of the vouchers from the areas
- Receiving and reconciling items in Birchstreet
- Controlling and booking groups, credit cards, micros slips and entertainment bills
- Checking the money floats, petty cash and cash dropped
- Check all the bookings of the Front Desk and F&B outlets on the basis of OnQ Operation Audit and back-up documents
- Draw up the Daily Flash Report and the Daily Cash Report
- Process and reply to guest correspondence and ensure consistent quality of customer service in accordance with the Waldorf Astoria True Service Standards
- Check daily allowances/paid-outs for completeness and accuracy
- Reply to, solve and process credit card issues & disputes
- Careful and timely filing of all reports in compliance with legal and internal procedures regarding filing, registration and archive
- Special projects in co-operation with the Finance Manager.
Supportive function:
In addition to performance of the essential functions, this position requires to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Finance Manager based upon the particular requirements of the company.
- Comply with all Hilton International company policies
- SOX compliance
- Comply with all Waldorf Astoria Amsterdam policies & procedures
- The management reserves the right to change/extend this statement if necessary at any point of time during her/his employment
- The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework
Positions directly reporting to this position:
Primarily, as a Finance Intern you will report directly to the Finance Manager. Besides that, you will communicate and report about ad hoc tasks and/or requests to the team members.
What benefits will I receive?
- As an employee you will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 7,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well.
- 50% discount on Food & Drink
- Discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain
- Cross training
- Yearly departmental team outing
- Hilton University offers more than 2500 e-learnings
We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
