Process Specialist, Accounts Payable

Job Title:              Supplier Experience - Specialist (5C)

Reports To:          Supplier Experience – Manager

Context/Scope:  

Diageo’s Global Business Shared Services (GBO) strives to use Diageo’s Operating Model by supporting standard processes and systems with effective and efficient shared services across Diageo.

The Shared Services model currently supports Diageo Markets across the globe and is responsible for Financial Control, Source to Pay, End to End Commercial and HR. It also encompasses a significant part of the group’s Financial Planning and Reporting and Treasury activities (Accounting, Control and Performance).

Shared Services locations include Budapest, Bangalore, Bogota & Manila.

Supplier Experience/Source to Pay function will be part of End-to-End Supply and is a critical tower within Source (Global Procurement) under Supply.

This position will be a part of the Supplier Experience team – AP.

Top Accountabilities:

Performing GRNI reconciliations as per the schedule with accuracy. Identifying the open issues on GRNI and coordinate with respective team to clear the issues Manage parked and blocked items. Analyse daily blocked and parked report and ensure all outstanding items are kept to minimum. Performing Key vendor reconciliations as per the schedule and ensure all the invoices are reconciled as per vendor statement Ensure that all queries are resolved promptly and courteously through either personal intervention or by having regular connect with market stakeholders. Contribute ideas, energy, enthusiasm, and support to the continuous improvement of the “Source to Pay” process. Provide input to monthly Service Review call and ensure main KPIs meet the target

Qualifications and Experience required:

• Bachelor's degree in a related field (Business, Finance, Supply Chain) or equivalent work experience.
• Proficiency in SAP, Coupa & PowerBI
• Minimum of 7 years of experience in a Source to Pay role, with a focus on critical metric monitoring and analysis.
• Strong analytical and problem-solving skills, with the ability to identify trends and root causes of performance issues.
• Excellent communication and social skills, with the ability to work effectively with senior partners at all levels of the organization
• Familiarity with Source to Pay systems and processes – Especially Accounts payable
• Ability to work independently and lead multiple priorities in a fast-paced environment.

Barriers to Success in the role:

Lack of ability for:

• Effective partner management
• Inability to deliver performance metrics on time.
• Difficulty adapting to change, multi-tasking and not being a team player.