Sales Supervisor - B2C & B2B - With Great Benefits

We are hiring a focused Sales Supervisor - B2C & B2B to join our awesome team at Lenovo in São Paulo São Paulo
Growing your career as a Full Time Sales Supervisor - B2C & B2B is a terrific opportunity to develop competitive skills.
If you are strong in presentation, planning and have the right drive for the job, then apply for the position of Sales Supervisor - B2C & B2B at Lenovo today!
Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub. Objective Responsible for the D2C sales, focus on Consumer and Small Business segments inside of eCommerce structure. The Sales Supervisor will be responsible for managing the Inside Sales Consultants. Responsibilities Keep track of performance of main KPIs aligned with quarterly targets, such as: Revenue, Margin, Units Productivity: Ensure consultants productivity, aligned with demand through inbound channels: Call, Chats, WhatsApp and Leads. Quality Process: Ensure customer experience for each contact, every day. People: Team management, driving talents development making sure everyone is listen - at Lenovo we agree that all inputs are important to the success of our growth. Presentation Skills: Lead the Weekly Review presenting the business performance aligned with targets; Change the Business Dynamic ecosystem: be comfortable with a fast-paced and changing environment and always looking for new ways of improving customer experience and internal processes. Manage local and global projects; Tools | Sales Operational Skills Responsible for managing tools of sales operations (Calls, Chats, Whatsapp and Leads). Previous experience with CRM is important. Capability to analyze performance trends & historical patterns ensuring short and long term capacity planning. Own NPS score and improvements What are we looking for: Bachelor's degree - we are open to multiple focus areas as we believe you can develop yourself independently on which area you have chosen. English advanced or fluent Spanish is a plus NPS tools knowledge CRM Dynamics or similar experience Expertise within Sales D2C Leadership expertise (07 direct resources, it can expand) Additional Locations : Brazil, São Paulo, Hybrid Format (3x office, 2x Home Office)

Benefits of working as a Sales Supervisor - B2C & B2B in São Paulo São Paulo:

● Learning opportunities
● Opportunities to grow
● Attractive package