Senior Market Research Professional

Become a part of our caring community and help us put health first
Humana’s Marketing organization is seeking an experienced Senior Market Research Professional to join the Market Research Department working remote anywhere in the U.S. This is a newly added role that will specialize in low income and multicultural consumers and support the Dual Eligible and/or Dual Special Needs Plan membership.

As the Senior Market Research Professional, this role will work directly with business partners throughout the company to develop and execute on strategic research initiatives that will help inform business planning and implementation. A key project for this role will be overseeing advisory councils in a number of geographies to gather feedback on product and experience and convey that to the business to drive new products and initiatives. Councils will be a mix of in-person and online groups. Additional job responsibilities include development of research learning plans, data analysis, executive level presentations, research reporting, project management, and cross team collaborations. These outputs will be used to provide actionable insights and business implications in support of ensuring the business remain consumer centric throughout the health insurance life cycle.

This position requires travel (25%-50% at least the 1st year) in market for research projects/management and may vary year to year.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in marketing, Communications or Business
• 7 or more years of marketing research experience
• 7 or more years of health insurance experience or related field
• Dual Eligible and/or Dual Special Needs plan and consumer experience
• Experience managing research with Low Income/Multicultural consumers
• Understanding and experience with a variety of research methodologies
• Project management experience
• Experience communicating complex and functional strategies to senior management
• Understanding and experience with Microsoft tools (PowerPoint, Excel, etc.)
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• Ability to travel 25%-50% across the U.S

Preferred Qualifications

• Master's degree or other graduate degree
• Experience with running consumer panels or advisory boards
• Understanding and Experience with Center for Medicare & Medicaid Services (CMS)

Additional Requirements

Covid-19 Vaccine/Testing Requirement
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work at Home Guidance
To Ensure Ability to Work Effectively, The Self-provided Internet Service of Home (Remote) Associates Must Meet the Following Criteria

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
  

About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall,

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$93,000 - $127,950This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.