EndereçoWhat will I be doing?
Support our amazing F&B Operations team in all areas – Coordination of F&B projects, support hotel F&B operations and corporate F&B initiatives. Focus on Administration, Documentation and Control, Travel and Diary Coordination, Maintaining Trackers and Templates.
- Support to deliver the F&B projects and strategy across Continental Europe and EMEA
- Supporting the Regional F&B Operations Continental Europe team with the execution of F&B initiatives and projects
- Supporting the local hotel F&B teams within Continental Europe region
- Coordination and updating of Continental Europe F&B communications platforms: Email, Webexes, Sharepoint, Teams
- Create and design visual presentations for regional calls and meetings
- Maintaining department correspondence and files
- Supporting communication to hotel teams on latest initiatives through one-pagers or email comms
- Ensure initiatives are commercially focused and drive profitability
- Ensure F&B programmes are market leading to provide a compelling and relevant offer for our guests
- Disciplined and systematic communication with a large array of high-profile stakeholders
- Preparation of notes, minutes, presentations and reports for departmentalor business meetings
- Maintenance and development of project management tools and templates
- Project management - Maintaining deadlines and assuring stakeholder involvement at the right time
- Providing administrative assistance to department executives, including diary management, scheduling, travel arrangements and drafts of correspondence
- Raising and processing invoices
- Collect and share regional content for Monthly F&B newsletter
- Mantain updated Continental Europe distribution list and email contact lists
- Running and analysing reports of key KPIs (guest satisfaction, financials, etc.)
- Support on organizing and coordinating EMEA and regional conferences, meeting and tradeshows across our region
- Support Sr. Director of F&B Development, Openings and Operations and Directors F&B Operations on the development and success of masterplans and new openings across Continental Europe
- Open to travel for business purpose across Continental Europe (30/40% travel time yearly)
What are we looking for?
You must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job:
- Analytical mind set and skill set
- High level of organization and administrative skills
- Exceptional time management skills
- Adaptable and inquisitive
- Strong communication skill
- Flexible approach to people and tasks
- Team player with positive attitude
- Effortless service focused
- Dynamic personality
- Goes the extra mile where possible
- Tenacious self-starter
- Excellent listening skills
- Problem solving and follow-up abilities
- Maintains communication with department heads and respective teams
- Calm under pressure and patient negotiator
- Experienced with MS Office, in particular, excel and PowerPoint
- Available to travel (limited amount)
- Passionate about all Food & Beverage things
Experience and or training in one or all:
- Food and Beverage (F&B) front and back of house operations
- F&B Pre-opening
- Project Management
- Large dynamic matrix organizations
Required Qualifications
- Hospitality / Business Degree or equivalent experience
- Project Management qualifications - bonus
- PC self-sufficient (Word, Excel, Outlook, PowerPoint as a minimum) – Independent
- Has worked in multi-cultural environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
