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Description and Requirements
Responsible for selling complex technical solutions which comprise of hardware, software, and services. Typically require a long sales cycle and substantial customization. The solution sellers evaluate market trends and business requirements/strategy to provide a technical solution to customer’s problems. May sell products from various business lines that are often strategic in nature. Representative Responsibilities
- Manage the total customer relationship; responsible for revenue, wallet share, customer satisfaction and driving growth in assigned accounts
- Lead account planning and opportunity identification; conduct opportunity prioritization; develop overall account plan for assigned accounts
- Plan, facilitate and/or conduct sales negotiations for assigned accounts
- Identify complex problems; work with other functions and/or team members to generate & coordinate solutions
Interaction
- Customer relationship skills and experience, to promote and enable a thorough understanding the customers’ business goals and objectives
- Demonstrate effective coaching techniques; provide feedback and seek learning opportunities
- Adapt communications and approaches to drive negotiations to conclusion with various parties, resulting in common agreements
Problem Solving
- Analyze new situations; anticipate potential problems and future trends; assess opportunities’ impacts and risks
- Define problems, diagnose causes, identify solutions and create action plans
- Apply creativity and judgment in developing new approaches and solutions
Typical Education & Experience
- Bachelor degree, with at least 5 years related experience or equivalent
- Advanced / Fluent English
- Knowledge within Server, Cloud, Storages
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