EndereçoDeliver business value through Right and Fast partnership
The Future Is What We Make It.
When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.
By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Make the Best You.
Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.
Join us and Make an Impact.
Key Responsibilities:
- Interacts w/ customers prior to and after sale.
- Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
- Liaise with stakeholders to challenge out E-commerce platform issue during order booking.
- Develops and maintains positive customer relations.
- Coordinates w/ various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
- Substantially impacts the relationship between Honeywell and the customer.
- Process Day to Day Order.
- Clear Backlogs.
- Respond Customer Queries and Claims (non Disputes).
- Collaborate with different cross functions for Customer Resolutions and Process Improvement.
- Support business continuity by Process documentation and cross Process training.
Key Skills and Qualifications:
- Any Graduate with minimum 3 years of experience as SME.
- A strong leader, dedicated to solving problems and continual improvement.
- Highly adaptable and able to learn new technologies quickly.
- Research skills and ability to gather information to support decisions.
- Strong understanding of Six Sigma & Lean principles.
- Encourage & Follow Honeywell Behavior/policies.
We Value:
- SAP
- Salesforce | Case Management
If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Additional Information
- JOB ID: req444055
- Category: Customer Experience
- Location: Cairo,CAIRO,Egypt
- Nonexempt
