EndereçoDirector of Sales
Waldorf Astoria Amsterdam, Netherlands
We are looking for a highly skilled Director of Sales to oversee hotel sales strategies at Waldorf Astoria Amsterdam. In this role, you will be responsible for growth strategies, closely tracking progress, and ensuring the hotel maintains a competitive edge in the local/international market.
What will I be doing?
As the Director of Sales, your primary role entails collaborating closely with the Senior Management Team and General Manager to fulfill business requirements and enhance existing business via promotional initiatives and diverse sales channels. You will lead efforts to cultivate the sales department and nurture a top-tier sales team. Your responsibilities will include executing the following tasks to the highest standards:
- Managing hotel sales strategies to effectively target all market segments while supporting overall business goals.
- Collaborating with the Senior Management Team to identify and prioritize activities requiring additional attention.
- Crafting company contracts in line with prevailing business and pricing conditions.
- Monitoring offers and options for repeat group bookings, in coordination with the Group Department.
- Cultivating your team's growth through leadership and exemplary conduct, including participation in recruitment efforts.
- Directing and overseeing the forecasting process in collaboration with the Revenue Department to ensure the provision of accurate and timely information.
- Compiling reports related to sales department operations, such as annual and monthly forecasts, lead management systems, and booking reports.
- Actively participating in the formulation of annual sales plans, executing outlined initiatives swiftly, and adapting strategies in response to market dynamics or competition.
- Recommending, implementing, and monitoring local sales and marketing activities to support company initiatives.
- Providing comprehensive information about hotel products and services through relevant sales resources and channels to both existing and potential guests.
- Generating accurate and timely reports to meet the hotel's and management company's requirements.
- Presenting the proactive sales team's monthly contributions, focus, and activities to hotel owners and senior management.
- Collaborating with other hotel departments, particularly Reservations and Operations, to enhance the guest experience and develop robust sales programs.
- Participating in management meetings to contribute to the development and implementation of Sales and marketing strategies.
What are we looking for?
A Director of Sales representing Waldorf Astoria Amsterdam consistently acts in the best interest of our guests and collaborates effectively with other team members. To excel in this position, you should embody the following attitudes, behaviors, skills, and values:
- Director of Sales with luxury experience
- Knowledge of the international luxury market, with a focus on the high-end luxury market in the US, is essential
- Proficiency in English is essential, while proficiency in other languages is considered an advantage
- Excellent organizational and planning skills
- Flexibility to respond to a range of different work situations
- Ability to thrive under time pressure and/or demanding travel schedules
- Positive attitude and excellent communication skills
- Impeccable grooming standards
- Commitment to delivering a high level of customer service
- Strong leadership skills, demonstrated by the ability to effectively manage and motivate a team to exceed expectations
- Strong analytical skills to understand key business indicators and competitive trends, and to develop strategies to address these challenges
- Excellent selling capabilities and the ability and willingness to coach selling techniques to team members
In this role, it would be beneficial for you to display the following abilities and unique qualities:
Director of Sales with luxury experience- Knowledge of the international luxury market, with a focus on the high-end luxury market in the US, is essential
- Commitment to excellent client journey and relationship-building
- A passion for sales and target-based performance
- Relevant degree, in sales, business development, or other relevant business fields, from an academic institution
Salary and benefits: The compensation package will be discussed during the interview.
Start date: Effective April 2024, although the specific starting date can be negotiated.
Location:Director of Sales should be based in the Netherlands
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxury, full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
