EndereçoJoin a team recognized for leadership, innovation and diversity
Honeywell is hiring a Field Service Engineer to supporta Samsung semiconductor factory.
The location for this role is: 12100 Samsung Boulevard,Austin TX
This person will be working a compressed shiftschedule.
Your primary responsibilities will be the following:
- Support the development of on-site installation, servicing and repair processes of complex equipment and systems.
- You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists.
- You will drive continuous improvement initiatives in the processes related to Field Services and product development.
- You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment.
- You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
KeyResponsibilities:
- Validate customer request
- Educate customer and field technicians
- Write documentation used by field technicians
- Ensure Right and Fast Delivery
MUST HAVE
- 1+ years technical maintenance/ troubleshooting experience
U.S. PERSONREQUIREMENTS
Due tocompliance with U.S. export control laws and regulations, candidate must be aU.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, orhave protected status in the U.S. under asylum or refugee status or have theability to obtain an export authorization
WE VALUE
- Associates Degree/ military technical training
- Basic Computer skills (MS suite)
- Previous customer service experience
- Good written and oral communication
Additional Information
- JOB ID: HRD214734
- Category: Customer Experience
- Location: HON LOC NOT AVAIL IN STATE,Texas,99999,United States
- Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
