Sales Engineer, Service

Shape your journey onboard and offshore with us

MacGregor is looking for a Sales Engineer, Service who will be part of the Service department in the Fishery and Research Division (FAR).
 
In this role you will be responsible for sales activities towards Spare Parts and Service customers worldwide. The position will require interaction with internal and external customers globally as well as the MacGregor service, project and logistic teams.
 
The role has an important function for development and improvement of sales activities for FAR products and services. The role shall actively provide excellent customer service and seek to build long term relationships with customers. 
 

Main tasks and responsibilities:

• Day to day operations
  • Sales of parts and services
  • Regular contact with customers to understand their needs for parts and services (inspection, repair/overhaul, maintenance)
  • Keep SAP ERP and Salesforce CRM systems up to date
  • Coordination of sales activities and marketing initiatives
  • Close cooperation with Warehouse and Purchasing functions to ensure parts are sourced and delivered to customers on time whilst maintaining correct stock and keeping control of cost
  • Follow up that parts, service hours and other costs are booked correctly to the orders in SAP so billing can be done correctly. Follow up that sales orders and service activities are delivered on time
  • Assistance as required on FAR equipment on site, including but not limited to; troubleshooting, maintenance and repairs
  • Negotiation and follow-up of agent and service agreements
  • Technical support to customers

• Other
  • Support the onsite teams with documentation, knowledge and support if needed
  • Close cooperation with Warehouse and Purchasing functions in defining minimum and maximum stock levels for goods. Planning of sales initiatives to reduce excess stock where applicable
     

What you’ll need to succeed

• Education and experience: 
  • Preferably bachelor's degree or equivalent technical education. 
  • Extensive experience with service activities or similar work experience may compensate for formal education. 
  • Proven sales skills.
  • Good general IT skills and SAP ERP skills are important to succeed in the role.
  • Knowledge of mechanical, hydraulic and electrical systems is considered advantageous.
  • Good communication skills in both Norwegian and English

• Competencies:
  • Integrity
  • Interpersonal skills
  • Communication skills
  • Independent worker 
  • Team player

What do we offer:

• An opportunity to work with renewable energy solutions and support to make global trade faster, smarter and more sustainable
• Interesting and varied work in an international, dynamic and multidisciplinary environment
• Inclusive and multi-cultural working environment
• Flexible working hours and hybrid work- according to agreement
• Competitive salary, good pension scheme and health insurance
• MacGregor Norway AS is a member of the joint Arrangement for AFP

You will be part of

By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. We offer our employees the opportunity to be part of a truly global organization leveraged upon our shared values of Integrity, Quality and Safety. With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.

Interested to join?

If you are excited about this opportunity - please submit your application today!

For more information regarding the position, please contact Oddleif Tornes, Operations Manager.

Email: Oddleif.Tornes@macgregor.com

Phone: +47 977 26 555