EndereçoDesign solutions to drive safe living and quality of life
The main function of this position is to respond and resolvecomplex service calls providing technical support and troubleshooting toHoneywell customers. Additionalresponsibilities related to the technical delivery of small service jobs, timeand work material, and preventive maintenance may be assigned as well. Thesecustomers will have various products installed that fall into the – HVAC, automationcontrols, life safety, fire, and security systems category as well as theirassociated computer systems. Level 2 Technicians will be expected to be able toservice the Honeywell Products after training them on the product. The goal isto ensure system up-time and efficiency.
Job Duties:
- Can independently troubleshoot and repair complex issues.
- Can program more than one system.
- Perform system back-ups and install appropriate updates and patches.
- Run one-off problems, scenarios, and integrations based on the needs of the customer.
- Program EBI’s (Honeywell Enterprise Building Integrator Frontend).
- Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications).
- Complete required documentation for work performed or other contractual obligations.
- Proper use of safety personal protection equipment.
- Security and other clearances as required by customer.
Basic Qualifications:
- 2 years of experience
- Certifications required for system specific work.
- Ability to work independently 75% of the time.
- High School Diploma or equivalent.
- Ability to travel throughout the Southern NJ service area.
- Valid Driver’s License and driving record acceptable to Honeywell.
Preferred Qualifications:
- 5 years of experience.
- Technical Training.
Additional Information
- JOB ID: HRD211840
- Category: Customer Experience
- Location: 534 Fellowship Road,Mount Laurel,New Jersey,08054,United States
- Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
