Svs Brand Team Lead

SVS Brand Team Lead - Consumables, SVS Brand Team Lead, Intl Cons Brazil SVS - VAR

Amazon Brazil is looking for a Team Lead to manage Amazon Vendor Services (AVS) Brand Specialists within the Consumables team. Amazon Vendor Services are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing). The service is delivered primarily through Brand Specialists assigned to specific vendors. Amazon has an ambitious vision for the future of this service, focusing on business impact for vendors and the categories, operational scalability and vendor satisfaction. As Team Lead, you will be responsible to deliver impact to a group of strategic vendors, through a team of Brand Specialists/Team Lead reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers to understand your vendors’ needs and define the right goals and targets. You will meet Category Leaders and of your product family on a regular basis to get guidance and help them with strategic decision making. Finally you will be expected to contribute to continuous enhancements and innovation within the service. You should be passionate about managing and developing people, highly analytical, resourceful and customer focused. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the sometimes conflicting needs of different groups of stakeholders. Key job responsibilities
- Partner with Vendor Managers and key retail category functions to define priorities and operational goals according to vendor needs;
- Own the relationship with the most important vendors subscribed to the AVS service (through the Brand Specialists);
- Manage a team of Brand Specialists owning the joint business plans for a large pool of vendors and deliver significant business impact;
- Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories;
- Work with the BR AVS team to drive adoption of tools and offshore processes and drive productivity within your team;
- Define the skills required within the team to support your vendors with specific problematics
- Develop the right skillsets within the team and allocate resources to vendors;
- Grow and develop people into a talent pool for Amazon; We are open to hiring candidates to work out of one of the following locations: São Paulo, SP, BRA

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience in retail or in fashion and consumer goods industries or in consulting
- Proactiveness in taking ownership and driving business performance
- Ability to build effective relationships with stakeholders and key partners
- Business proficiency in English language (written and verbal)
- People Management Skills

PREFERRED QUALIFICATIONS

- Clear and effective communication with functional groupings

Posted: December 19, 2023 (Updated 2 days ago)

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Posted: December 19, 2023 (Updated 2 days ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.