Waiter-ress

Waiter / Waitress

Hilton Geneva Hotel & Conference Centre

What is it like to work for Hilton?

·         For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day,

·         Our team members have the opportunity to travel the world with our Go Hilton program that they can share with friends & family. They also have access to our Hilton University: the development of our teams is at the heart of what we do! With Thrive@Hilton, we also provide our team members with a holistic approach to their well-being and personal development. Finally, we aim at making our planet a greener place with our Travel with Purpose commitment.

What will you work on at Hilton Geneva?

In our Service team, as a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What makes us a good match?

At Hilton Geneva, we live and work every day by our six core values: Hospitality, Integrity, Leadership, Teamwork, Ownership and Now. If they reasonate with you, let’s meet!

For this specific job opportunity, we would value the following skills, experience and attitude:

• Minimum 2-year experience in food and beverage, restaurant and/or in hospitality
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations