CORE JOB RESPONSIBILITIES
- Responsible for the flow of day to day warehouse activity, including receiving, inspection, inventory management, shipping, delivery through freight forwarder networks.
- Communication to work with global and domestic team on internal and external customer correspondence.
- Performance Tracking / Reporting / Analysis (KPI, cost control, analysis of discrepancy)
- Service quality management which includes handling of delivery delays, delivery errors, damages, etc.
- Inventory management with SAP according to SOX requirement.
- Multi-functional issue resolution to troubleshoot errors between SAP/WMS interface / systems and physical products.
- Inbound Outbound Customs Management partnering with 3PL vendor.
- SOP follow through, revision / updates and Training management to align with QMS requirements.
- Continuous Kaizen / Process and Logistics improvement focusing on safety, cost, efficiency to support fulfillment.
MINIMUM SKILLS / KNOWLEDGE / EDUCATION / EXPERIENCE REQUIRED
- 4 year college degree or equivalent, minimum B.A. / B.S certification preferred
- Bachelor's degree in Supply Chain, a related field, or equivalent preferred
- An advanced credential, such as an MBA, MA, or MS in a relevant discipline preferred
- 5-10 years of experience working in highly regulated warehousing environment
- SAP ERP usage experience / SAP ERP-WMS interfacing experience
- 3PL / Vendor / Service Provider Management experience
- 3-5 years of supervisory experience
- Lean / Six Sigma / Equivalent Continuous Improvement knowledge
- Business level English communication skills required. (TOIEC 700+)
- Ability to work effectively within a team in a fast-paced changing environment