Executive Assistant

WHAT YOU'LL DO

Role profile
We offer you a team-oriented role working with Managing Directors & (Senior) Partners (MDP) and Partners within the London, Amsterdam or Brussels offices. Reporting to the Team Assistant Manager or Senior Managers this position would suit a detail driven individual with excellent technical skills and a willingness to take on anything thrown their way. This is a fast-paced organisational role in an environment to match, so the ability to hit the ground running is a must! Flexibility, enthusiasm and a ‘can-do’ attitude are essential, and above all a passion for doing a job well!
As an Executive Assistant, you will be the trusted partner with providing your MDPs and Partners with comprehensive support to successfully service BCG clients. You will need to act as gatekeeper of their time, increasing their work efficiency and helping them to drive their business performance. You will represent BCG through professionalism by offering a unique level of service.
You should demonstrate strong levels of competence in the following areas: extensive agenda management, proactive follow-up on client development, A-Z worldwide travel arrangements, networking and proofreading. You will partner with other team assistants ensuring synergy in the team’s projects and processes as well as collaborating with other Business Service Teams (BST).
What you’ll do
As a successful candidate you will take on responsibilities including but not limited to those listed below:
Client focus (maximise client focus by reducing stakeholder time spent on administrative tasks):

• Manage highly complex calendars to schedule client meetings, case team meetings and events. Effectively prioritise client needs (both within and across different client teams)
• Planning and management of complex travel/logistics/itineraries including timely procurement of visas and other travel documentation
• Preparing and submitting time and expense reports within a timely period
• Tracking, updating and managing client contact information
• Team with other EAs/Staff members to ensure casework is effectively coordinated
• Proactively manage internal commitments and effectively manage prioritisation of same

Networking (proactively establish meaningful, long-term client relationships with key counterparts and across internal networks):

• Build and maintain strong relationships with key client counterparts
• Organise team dinners, breakfasts and events when required
• Support Practice Area (PA) events as necessary and assist with building the PA community

Proactive Time Management (protect MDP and Partner time by understanding priorities and screening requests):

• Clear understanding of priorities, proactively prioritise and field all incoming time related requests from clients and teams across all MDP and Partner spheres of interest
• Understand the 'bigger picture' and use your business judgment and initiative to independently resolve problems with limited MDP and Partner interaction
• Deliver/Implement 'Work Smarter, Not Harder' and Teaming@BCG ways of working principles

Marketing (help build and support digital presence and marketing efforts):

• Ensure internal bio profiles are current
• Pro-actively manage contacts
• Identify key contacts at core and campaign clients

EA Team Support

• Provide cover within your EA squad and the wider team in relation to planned and unplanned team absences

YOU'RE GOOD AT

• Excellent written and spoken English, English and Dutch (for Amsterdam), English, Dutch and French (for Brussels)
• Proficient computer skills (including Microsoft Office Suite; advanced Outlook, PowerPoint, Word, and Excel)
• Excellent organisational skills to assist with all the behind-the-scenes organisation while providing creative solutions, driving our high-level customer service, and positively impacting our client work
• Ability to multi-task, prioritise and manage expectations and conflicting deadlines
• Excellent Interpersonal communication
• A progressive and positive attitude, with a flexible and growth mindset to the role
• Detail-driven

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Previous administrative assistant experience in a fast-paced environment
• A bachelor’s or master's degree (not required for London) and / or working experience in Executive Assistant duties
• Excellent organisational skills

Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

YOU'LL WORK WITH

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.