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The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth (GigE and above) IP transit services together with associated value-added services, to large corporations, carrier/ISPs and Internet-centric companies in Brazil. The GCM identifies and develops new sales opportunities in the Brazilian marketplace, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
Working at NTT
Global IP Network AS2914
The Global IP Network is the tier-1 IP backbone of NTT Ltd.
NTT is a global leader in all Internet-related businesses. Our Tier-1 Global IP Network, consistently ranked among the top networks worldwide, spans the Americas, Europe, Asia and Oceania, providing the best environment for content, data and video transport through a single autonomous system number (AS 2914).
The company’s highly reliable IP transit and DDoS protection services, along with extensive global private peering, keep our customers at the forefront of Internet technology.
Mission Statement of Organization
NTT GIN provides the highest caliber of customer service and dedication to satisfying our customers. Our proactive support, responsiveness, and attention to details have won our customers' confidence. It is our mission to provide exemplary customer service and to offer the highest industry standards when providing that service. We look to our employees, our most important asset, to help us build the foundation of service and reliability that we are best known for.
Global Client Manager (GCM) – Brazil
Job Description
Summary
The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth (GigE and above) IP transit services together with associated value-added services, to large corporations, carrier/ISPs and Internet-centric companies in Brazil. The GCM identifies and develops new sales opportunities in the Brazilian marketplace, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.
The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
Essential Functions/Duties
• Responsible for developing sales in Brazil in the Wholesale IP space, with special emphasis on the carrier/ISP and content provider business by identifying new sales opportunities by contacting prospective customers by cold calling, premise visits, networking, lead generation and customer appointments in order to meet and exceed established sales and revenue quota
• Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
• Develops and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
• Track, manage, and report ongoing activity relative to plan
• Performs other duties as they may be assigned.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
• Responsible for participating and successfully completing all companywide mandates/training in a timely manner.
• Complies with all Ethics and professional standards.
• Complies with all corporate and organizational security policies and guidelines.
• Abides by all policies and procedures.
Qualifications (Knowledge/Skills/Abilities) Core Competencies
• Experience in solution selling IP services to ISP/wholesale customers
• A track record of over-achieving sales quotas
• Must be familiar with the unique technical requirements of IP Transit network customers.
• Excellent communication skills, both verbal and written.Proficiency in Portuguese and English
• Must be able to efficiently communicate to senior management both within and outside the company.
• Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
• Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
• Self-motivated, pro-active, results-oriented professional
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Flexibility to work outside of standard 8am-5pm US time zone hours.
• Ability to travel as needed.
Education and Experience
• Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
• Have a good understanding of the respective strengths and weaknesses of such Providers.
• Good knowledge of all Microsoft Office applications.
• Good knowledge of Salesforce.com or similar CRM.
• Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth
• Bachelor’s Degree in Business, Marketing, Finance or related field preferred.
Skills Summary
What will make you a good fit for the role?
Remote Type:
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
