EndereçoJob Description
Responsibilities:
- Build and execute regional sales plan to include cross-functional collaboration and delivery from Enterprise Sales, Marketing, Pre-Sales, Success, Services, and the Sales Development organizations
- Provide strong leadership, vision, and direction
- Set and execute customer acquisition strategy across Direct inbound and through our Partner ecosystem
- Be accountable for the attainment of assigned new customer acquisition financial performance targets and implement strategies for expansion
- Maintain ongoing mentoring and development of the sales team includes recruiting, onboarding, and training new sales reps and sales managers
- Report on all aspects of the business to the Executive Leadership team
- Lead overall sales process, set appropriate metrics for sales funnel management
- Plan and manage at both the strategic and operational levels
- 10+ years in software/SaaS (ideally in a CX, CRM, ERP, and/or B2B SW company)
- 5+ years of senior sales leadership experience within software/SaaS organizations
- Experience leading teams selling to enterprise accounts & closing deals ranging from <$25K ARR to $1M+ ARR deals
- Focused on doing what’s right for the business. Clear and genuine communicator with executive presence and excellent relationship-building skills who inspires trust and credibility with all levels of individuals, both inside and outside the company
- Proven relationships with key partners in the enterprise business segment
- Training in “solution” or “customer-centric” selling (Force-Management Methodology/MEDDPICC a plus)
- Excellent presentation and listening skills
- Ability to hire and train new Sales Leadership
- Must be analytical and metrics-driven through all stages of the sales cycle
- BA/BS degree required
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
