EndereçoJob Title: Solution Manager
Business Unit/Team: Brazil
Job Classification: Full time Job
Location: Sao Paulo / Brazil
Travel: Business Trip Occasionally
China Mobile International (Brazil) Inc ., is looking for a Solution Manager. This role needs to work alongside account managers and supporting team to target customer opportunities using consultative skill to design solutions and sell CMI’s products, meanwhile ensure service delivery.
Job Responsibilities:
- Understand customer's existing network; then dig and collect technical requirement through communication with customer.
- Design the most appropriate solution based on product portfolios and solution template according to customer needs.
- Present technical design/RFP in a complete and well-illustrated manner to customer
- Regularly keep sales team aware of product updates, vice versa keep product team / network team aware of trends of technical requirement in the market.
- Work with different team in different time zone internally to ensure service delivery meet customer requirement.
- Responsible for provisioning & testing customer IP transit, MPLS VPN, IPX services as well as backbone circuits
- Responsible for trouble-shooting carrier-level backbone and enterprise customer networking issues
- Responsible for Global IP network traffic engineering
- Responsible and/or participate in optimizing IP network infrastructure.
- Oversee and/or participate in scheduled maintenance & hot-cut.
- Work with the network department in Hong Kong for day-to-day operations as well as work with third party vendors for equipment upgrade.
- Perform other tasks as requested by the supervisor.
Qualification & Working Experience
- Master’s degree (or bachelor’s degree with 5+ year related experience) in IT, Telecommunications, or similar field
- Telecom related certification is a plus.
- At least 3 years of hands-on experience in telecommunication and /or network engineering work
- Experience with multi-national company is a plus.
Skills & Personal Attributes
- Strong Knowledge of both transport and IP technology; other profession not limited to network automation, SD-WAN, VOIP, and global PBX is a plus.
- Deep understanding of ISP level network
- Profound knowledge in related theories and methodologies
- Proficient in carrier-class, multi-brand router / switch configuration
- Professional knowledge of Layer 3 routing, MPLS, and Layer 2 switching
- Must be familiar with Cisco network equipment, CCNP is preferred, CCIE is a plus.
- Self-motivated, detailed oriented, team-player with excellent communication skills
- Ability to speak Cantonese or Mandarin is a plus.
