EndereçoOur client in the sports coaching space is seeking a talented Inbound Sales Representative to join their team.
Responsibilities:
- Conduct calls and follow-ups to leads generated from inquiries
- Utilize the Sales Talk Track Guide to actively listen, build rapport, and create a buying atmosphere that aligns with the client's needs and preferences
- Collaborate cross departmentally to match clients with the best-suited coach based on the discovery phase outcomes
- Address any concerns or objections with grace and professionalism
- Demonstrate strong creative thinking skills and innovative problem-solving abilities.
- Perform courtesy follow-up calls after the first lesson to gather feedback, encourage package upgrades, and manage referrals
- Collaborate effectively within small teams and work independently when required.
- Exhibit high emotional intelligence and a willingness to be coached.
- Maintain a competitive drive with a positive, curious, and kind disposition.
- Proactively prevent churn and customer attrition
- Provide end to end customer care to ensure long term customer success
Requirements
- Proven experience in sales, account management, customer success, or another related field
- Advanced level of English is a must
- Ability to build and maintain relationships to enhance customer experience and loyalty
- Strong understanding of customer retention and engagement
- Excellent communication and collaboration skills.
- Self-motivated with the ability to meet tight deadlines in a fast-paced environment.
- Willingness to learn and adapt to new tools and technologies.
- Possess excellent written and verbal communication skills.
Benefits
- Salary Range: 3000-3500 USD
- Type of Contract: Independent Contractor
- Payment Frequency: Monthly
- Schedule: 5 days a week, with at least one day being on the weekend. Two consecutive days a week off
Only CVs in English will be considered.
