EndereçoJob Description
Develop, maintain, lead and measure Expeditors' product and service deliverables to satisfy the specific needs of a Customer Account(s).
Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.
SCOPE OF POSITION
To create a unique Expeditors customer experience through total ownership of and accountability to :
- Understand global customers' profile, needs and expectations.
- Retain existing business and continuous pursuit of global business development.
- Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide
REPORTING STRUCTURE
Customer Retention and Development Manager
Qualifications
- University or equivalent business qualifications
- Minimum 3 years Expeditors or industry experience (freight forwarding)
- Proven work experience in business development
- Knowledge of Expeditors products and services
- Proficient in MS Office and CRM software
- Strong presentation skills
- Strong analytical skills
- Ability to perform and meet KPI requirements
- Proven problem solving and interpersonal skills
- Charismatic with an ability to connect
- Proficient in Portuguese and English language
- Knowledge in Microsoft Power BI is desirable
- Valid Driver License is desirable
Há 21 dias
