Network Account Manager - Remote -

Would you like to manage and maintain relationships with Data Centers across the Americas?

Do you like to work across diverse geographies, environments, cultures and technologies?

Join our Network Infrastructure Team

Our Edge Platform team, takes ownership for planning, building, maintaining and operating our global platform. We design, develop and deploy critical technologies including hardware, software and network infrastructure. Our team ensures consistent availability and performance for our customers.

Partner with the best

You'll work with a global team to provide the best within Internet Service Providers and Data Centers. You'll define strategies and cost savings to improve performance while ensuring Akamai needs.

As a Network Account Manager, you will be responsible for:

• Managing a diverse and complex scope of datacenter deployment activities.
• Managing customer expectations to comply with contracted level of support services and Service Level Agreements
• Escalating issues as necessary for confirmation of action plan, resolution or other options as needed
• Working closely with the Network Infrastructure team and Engineering to address customer requirements
• Establishing and maintain working relationships with internal support teams, and vendor contacts

Do what you love

To be successful in this role you will:

• Have 5 years of relevant experience and a bachelor's degree in engineering or related discipline
• Have solid knowledge and work experience on the Internet, Interconnection space and Data Center marketplace
• Possess excellent data analysis skills, understanding of how to manage complex technical projects
• Demonstrate excellent organization skills and the ability to manage multiple priorities simultaneously
• Possess excellent communication skills and a desire to negotiate partnerships within technical and business constraints

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
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