EndereçoPlease don't apply if your English skills are not at a professional level (C1+)!
ScanAvenger was founded with the sole goal of giving a boost of productivity and efficiency to those on the front line of retail, manufacturing, logistics, transport, healthcare, and other businesses.
We strive to offer a combination of some of the most reliable, built-to-endure products (barcode scanners) on the market along with some of the best support teams a business can have.
ScanAvenger has been growing at an astonishing rate of 100% YOY. We are looking for someone who wants to join a small team and grow along with the company. We are aiming to significantly increase the number of employees and worldwide operations within the next few years. The ideal candidate will have the ability to provide support as part of the helpdesk team as well as help with worldwide operations.
Working hours: PDT with one hour break (LA Time) 9:00-6:00 - slight flexibility. Fully remote
Responsibilities
· Provide email, chat, and phone customer support. You’ll need to learn the product in and out.
· Technical ability to understand the way our barcode scanners are programmed and operated. No prior knowledge of barcode scanners is required.
· Help manage e-commerce (Amazon, eBay, own website).
· Track shipments across the world.
· Help manage worldwide warehouse network.
· Help manage worldwide sales channels and stock levels.
· Execute shipments to and from our warehouses and prevent out-of-stock scenarios.
· New order placements.
· Help with product launch campaigns (Amazon, eBay, own website).
· Help manage suppliers and partners across multiple continents.
· Help maintain an up-to-date Knowledge Base.
Qualifications
· As close to perfect English skills (minimum C1+) - both written and verbal.
· 3+ years of experience in a similar role.
· Professional email manner.
· Strong organizational and communication skills.
· Strong ability to multitask.
· Proven track records of task ownership.
· Resourcefulness.
· Intermediate with Microsoft Office - in particular Excel and Outlook.
· Amazon Seller prior experience is a very big plus.
· Technical background is a plus.
